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Clinic scorecard

Wise and Smile

Under our open methodology this clinic scored 41/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Izmir, Turkey.

Rank #125 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 59 public reviews (0 Trustpilot · 59 Google)

Clinical accuracy reviewed by Dr Mariano Eduardo Balabanian Galeano · GDC 204540 · verifiable at olr.gdc-uk.org

41
/100
Clinic identity

Who this clinic is

Trading name Wise and Smile clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Izmir independently observed
Address not published / pending editorial verification pending
Founded not published / pending editorial verification pending
Website wiseandsmile.com independently observed
Phone +90 533 692 94 73 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
19.51/35
Information Transparency
13/15
Price Transparency
0/10
Licensing & Credentials
3/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
1/10
Communication & Access
4.5/5
Summary

Wise Smile Dental Clinic offers modern dental services with a focus on aesthetics and quality, including implants, All-on-4/6, Hollywood Smile, and zirconia coatings. The clinic holds an International Health Tourism Authorization Certificate and features a multilingual team with English-speaking staff.

Strengths
  • + Multilingual website (English, German, Polish)
  • + International Health Tourism Authorization
  • + Free consultation offered
  • + Positive patient reviews on Google
  • + Clear service list
Weaknesses
  • − No prices published
  • − No address or map
  • − No operating licence shown
  • − No dentist registration numbers
  • − No aftercare instructions or documentation details
Complaint & safety record

5 qualified complaint incidents

2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Serious CL-Q · 2026-07-01 source

The patient reported severe scarring, hard lumps, and no improvement after liposuction, BBL, and other procedures, with ignored queries and poor post-operative care.

Moderate CL-Q · 2026-04-02 source

The patient reported a full tummy tuck surgery where they were transferred to another hospital, experienced language barriers, and were disappointed with the results.

Moderate CL-Q · 2026-01-18 source

The patient reported severe pain, nausea, poor nursing care, unsafe medication handling, and inadequate transfer after abdominoplasty, with no resolution.

Moderate CL-Q · 2025-08-13 source

The patient reported dissatisfaction with the quality of dental work, leading to a low rating.

Serious CL-Q · 2024-12-26 source

The patient reported three unsuccessful surgeries by Dr. Orhan Demir, requiring corrective treatment and incurring additional costs.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 13/15
Working website 2/2
Dentists named 3/3
Dentist specialisations listed 1/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 0/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 3/12
Healthcare facility operating licence (verifiable) 0/5
International Health Tourism authorisation (where marketed to intl patients) 3/3
Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 1/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
Review authenticity & platform diversity 1/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 4.5/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 0.5/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

DentistSpecialisationLicence no.
Mehmet Ali ÇalışkanUzm. Dt.not published
Mizgin Buğla BaburDt.not published
Batuhan DurmazDt.not published
Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Phone: +90 533 692 94 73
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google592026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (9)
  • ✓ Working website
  • ✓ Dentists named
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ International Health Tourism authorisation (where marketed to intl patients)
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ International-patient coordination
Partial (3)
  • ◐ Dentist specialisations listed
  • ◐ Review authenticity & platform diversity
  • ◐ Pre-visit online consultation
Not verified (17)
  • ? Address & map published
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT
  • ? Surgical treatment capability
  • ? Documented sterilisation / hygiene protocol

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Wise and Smile — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

Spotted an error?

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