WestDent Clinic
Under our open methodology this clinic scored 13.5/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İzmir, Turkey.
Rank #185 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 63 public reviews (3 Trustpilot · 60 Google)
Clinical accuracy reviewed by Dr Weaam Elmahi Ballal · GDC 248628 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
WestDent Clinic Turkey in Izmir offers a wide range of dental treatments including implants, veneers, and crowns, with packages that include accommodation and transfers. The clinic emphasizes patient satisfaction and provides 24/7 service with free consultations and digital imaging.
- + Comprehensive treatment packages with accommodation and transfers
- + 24/7 dental service and free transfer service
- + Digital imaging (OPG, CBCT) included in packages
- − No individual dentist names or specializations listed
- − No prices for individual treatments like implants or crowns
- − No verifiable operating licence or professional registrations
12 qualified complaint incidents
4 serious (S3) · 2 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported severe pain and sensitivity after dental work in Izmir, requiring root canals and crown removal, with a €7,000 estimate for corrective treatment in Morocco.
The patient reported that after refusing to pay extra, the dentist removed freshly placed implants from the patient's mother's mouth, causing severe bone loss.
The patient reported dissatisfaction with prosthetic work, unnatural aesthetics, visible screw hole, tartar buildup, and unresolved bite issues after implant treatment at WestDent Clinic Izmir.
The patient reported that the dentist avoided treating a broken tooth by repeatedly calling it a difficult case, leading the patient to seek and receive successful treatment elsewhere.
The patient reported severe ongoing pain and sensitivity two months after treatment, requiring root canals and crown removal, with an estimated €7,000 in reparative work needed, supported by a medical report and estimate.
The patient reported that after refusing to pay extra, the dentist removed two freshly placed implants from the patient's mother, causing severe bone loss.
The patient reported being charged 1000 TL for a single tooth cleaning without prior price disclosure, leading to a dispute over consent and pricing.
The patient reported that after a tooth extraction, the dentist refused to prescribe antibiotics and painkillers initially, and later a dry socket was diagnosed by another dentist, with persistent pain.
The patient reported repeated one-hour waits due to emergency patients being seen at their appointment time, without prior notification.
The patient reported a root canal that led to a cyst and an ineffective filling, requiring a second root canal at a university hospital.
The patient reported that a dentist caused unnecessary stress to a pregnant friend by suggesting calling an ambulance instead of simply declining treatment.
The patient reported that a dentist refused treatment due to pregnancy, causing anxiety, and that another clinic handled the situation differently.
Red-flag penalty applied: -10 points (capped at −20).
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
No named dentists with licence numbers were found on the clinic website.
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · Structured data on the site
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 3 | 2026-07-13 |
| 60 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Service list published
- ✓ Clear contact details
- ✓ English-language site
- ✓ Prices or ranges published
- ✓ On-site dental imaging / CBCT
- ✓ Surgical treatment capability
- ✓ English spoken
- ✓ Usable messaging / WhatsApp channel
- ✓ Pre-visit online consultation
- ◐ Address & map published
- ? Dentists named
- ? Dentist specialisations listed
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? Documented sterilisation / hygiene protocol
- ? Emergency-response arrangements
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including WestDent Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →