TourMedical
Under our open methodology this clinic scored 43.7/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Kuşadası, Turkey.
Rank #113 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 59 public reviews (0 Trustpilot · 59 Google)
Clinical accuracy reviewed by Dr Umayr Ismail Nagdi · GDC 285049 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Tour Medical is a medical tourism coordinator based in Turkey, offering a wide range of treatments including dental, plastic surgery, bariatric surgery, and hair transplant. The website provides extensive treatment lists and contact options but lacks specific dentist names, prices, and verifiable licensing details.
- + Comprehensive list of treatments
- + Multilingual support
- + WhatsApp chat available
- + International patient coordination
- + English-language site
- − No dentist names or specializations listed
- − No prices published
- − No operating licence or registration details
- − No aftercare or emergency protocols mentioned
- − Address is vague (only city/country)
3 qualified complaint incidents
2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported composite bonding failures within 5 weeks and the clinic refused to arrange corrective treatment in the UK after a £1800 payment.
The patient reported that the clinic failed to provide requested documents, did not respond to contact attempts, and lacked empathy and willingness to address issues.
The patient reported crowns and implants that failed shortly after placement, with the crown falling out within a week, and subsequent lack of communication and failure to provide treatment documents.
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
No named dentists with licence numbers were found on the clinic website.
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Surgical treatment capability
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · Structured data on the site
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 0 | 2026-07-13 |
| 59 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Service list published
- ✓ Clear contact details
- ✓ English-language site
- ✓ English spoken
- ✓ Usable messaging / WhatsApp channel
- ✓ International-patient coordination
- ◐ Address & map published
- ◐ Pre-visit online consultation
- ? Dentists named
- ? Dentist specialisations listed
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including TourMedical — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →