Touch Smile Dental Clinic
Under our open methodology this clinic scored 43.3/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İstanbul, Turkey.
Rank #118 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 83 public reviews (23 Trustpilot · 60 Google)
Clinical accuracy reviewed by Dr Hasan Mustafa Najat · GDC 80316 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Touch Smile Dental Clinic in Turkey offers high-quality dental treatments at affordable prices, targeting international patients. The website provides information about services like Hollywood Smile, dental implants, and teeth whitening, and features patient reviews and a free online consultation option.
- + English-language site
- + Free online consultation offered
- + International patient coordination
- + Patient reviews displayed
- − No dentist names or specializations listed
- − No prices published
- − No address or map
- − No phone or email contact
- − No operating licence or registration details
2 qualified complaint incidents
2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported being ignored by the clinic after treatment, resulting in major dental problems they cannot afford to fix.
The patient reported being pressured into crowns against their wishes, receiving bridges instead of individual crowns, and experiencing poor fit and pain after treatment.
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
No named dentists with licence numbers were found on the clinic website.
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Surgical treatment capability
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review recency & continuity
- · Substantive responses to reviews
- · Structured data on the site
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 23 | 2026-07-13 |
| 60 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Service list published
- ✓ English-language site
- ✓ English spoken
- ✓ Pre-visit online consultation
- ✓ International-patient coordination
- ◐ Dentists named
- ◐ Clear contact details
- ◐ Review authenticity & platform diversity
- ◐ Usable messaging / WhatsApp channel
- ? Dentist specialisations listed
- ? Address & map published
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Touch Smile Dental Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →