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Clinic scorecard

The Pearl Clinic Antalya

Under our open methodology this clinic scored 11.3/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Antalya, Turkey.

Rank #191 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 159 public reviews (100 Trustpilot · 59 Google)

Clinical accuracy reviewed by Dr Dilan Najat Abdah · GDC 268189 · verifiable at olr.gdc-uk.org

11.3
/100
Clinic identity

Who this clinic is

Trading name The Pearl Clinic Antalya clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Antalya independently observed
Address not published / pending editorial verification pending
Founded not published / pending editorial verification pending
Website thepearlclinicantalya.com independently observed
Phone +44 20 4652 4100 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
0/35
Information Transparency
9/15
Price Transparency
2/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
4.25/5
Summary

The Pearl Dental Clinic Antalya offers a range of dental treatments including implants, crowns, and veneers, targeting international patients. The website provides treatment descriptions and a price packages page, but lacks specific prices, dentist names, and verifiable licensing details.

Strengths
  • + Clear service list
  • + English-language site
  • + International patient coordination
  • + Online consultation offered
Weaknesses
  • − No dentist names or specializations listed
  • − No specific prices for treatments
  • − No address or map published
  • − No verifiable operating licence or registrations
Complaint & safety record

14 qualified complaint incidents

9 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Serious CL-Q · 2026-02-19 source

The patient reported that a friend's severe and ongoing pain after treatment at Pearl Clinic has caused visible mental and physical deterioration, deterring the patient from attending the clinic.

Serious CL-Q · 2026-02-19 source

The patient's partner reported that the patient experienced serious bite problems and constant pain after treatment, affecting his daily life and mental state.

Serious CL-Q · 2026-02-18 source

The patient reported spending £7,000 on dental treatment in Turkey, experiencing constant jaw pain after treatment, and being unable to get resolution from the clinic despite returning for a second visit.

Moderate CL-Q · 2025-10-16 source

The patient reported that after paying for implants and crowns, the clinic failed to provide adequate attention during follow-up visits, and did not send the abutment to the new clinic as promised.

Moderate FI · 2026-06-01 source

The patient reported paying a deposit to secure a price for dental treatment abroad, but was later told the price was only an estimate and would increase, and the deposit was non-refundable.

Moderate CL-Q · 2026-04-23 source

The patient reported infections after treatment and lack of response from the clinic staff.

Serious CL-Q · 2026-02-20 source

The patient reported serious bite problems and constant pain after dental treatment, with the clinic refusing to acknowledge any issues.

Serious CL-Q · 2026-02-19 source

The patient's friend reported observing severe physical and mental deterioration after treatment at Pearl Clinic, leading to a change in his own treatment plans.

Serious CL-Q · 2026-01-28 source

The patient reported that their partner was quoted £2500 for dental work, but the price escalated to £5500 after work started, and the work failed within six months, requiring £15,000 corrective treatment elsewhere.

Serious CL-Q · 2025-09-03 source

The patient reported a bridge fitted by a dentist that became loose after one year, requiring corrective treatment elsewhere.

Serious CL-Q · 2025-02-22 source

The patient reported multiple clinical issues including chipped crowns, mismatched zirconia colors, need for redo root canals and crown replacements, and nerve pain from excessive tooth reduction, requiring corrective treatment elsewhere.

Serious CL-Q · 2025-01-10 source

The patient reported being quoted a price that changed on arrival, experiencing severe pain for 12 months after crowns, receiving no aftercare, and needing 5 root canals from a different dentist.

Minor CL-Q · 2024-07-31 source

The patient reported poor communication when enquiring about dental implants and opted out immediately.

Moderate CL-Q · 2023-09-25 source

The patient reported severe incompetence leading to toothache for a week and permanent damage to teeth.

Red flags
medium -4
Pattern of serious complaints
9 serious (S3) complaints on record within the window.

Red-flag penalty applied: -4 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 9/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 0/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 0/1
Price Transparency 2/10
Prices or ranges published 2/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 4.25/5
English spoken 2/2
Usable messaging / WhatsApp channel 0.75/1.5
Pre-visit online consultation 1/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Phone: +44 20 4652 4100
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot1002026-07-13
Google592026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (7)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ English spoken
  • ✓ Pre-visit online consultation
  • ✓ International-patient coordination
Partial (2)
  • ◐ Prices or ranges published
  • ◐ Usable messaging / WhatsApp channel
Not verified (20)
  • ? Dentists named
  • ? Dentist specialisations listed
  • ? Address & map published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including The Pearl Clinic Antalya — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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