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Clinic scorecard

Tantalya Dental Clinic

Under our open methodology this clinic scored 30/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Antalya, Turkey.

Rank #164 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 155 public reviews (96 Trustpilot · 59 Google)

Clinical accuracy reviewed by Dr Morteza Neshat Omidvaran · GDC 211103 · verifiable at olr.gdc-uk.org

30
/100
Clinic identity

Who this clinic is

Trading name Tantalya Dental Clinic clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Antalya independently observed
Address Konyaaltı · Antalya · Türkiye clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website tantalya.com independently observed
Phone +90 539 777 76 78 clinic-stated, not independently verified
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
0/35
Information Transparency
15/15
Price Transparency
0/10
Licensing & Credentials
4/12
Clinical Capability & Infrastructure
5/8
Aftercare & Documentation
0/5
Reputation & Reviews
5/10
Communication & Access
5/5
Summary

Tantalya Dental Clinic is a family-run boutique clinic in Antalya, Turkey, specializing in implant and aesthetic dentistry with an anti-overtreatment philosophy. The clinic offers multi-lingual patient coordination and features a lead dentist who personally oversees each patient's journey from first contact to final fit.

Strengths
  • + Family heritage since 1980
  • + Anti-overtreatment philosophy
  • + Lead dentist walks every patient
  • + Multi-lingual patient consultants
  • + High Google rating (4.8★, 367 reviews)
  • + On-site CBCT and digital workflow
  • + ISO certifications listed
Weaknesses
  • − No prices published
  • − No dentist licence numbers
  • − No aftercare instructions
  • − No emergency procedures
  • − No review recency or responses
  • − No structured data
Complaint & safety record

19 qualified complaint incidents

15 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Serious CL-Q · 2026-01-12 source

The patient reported implant failures, inadequate rescue attempts, and eventual abandonment by the clinic due to cost concerns.

Serious CL-Q · 2025-12-15 source

The patient reported poor communication, lack of contract and receipts, and dissatisfaction with implant treatment quality.

Serious CL-Q · 2025-10-23 source

The patient reported crowns with poor margins and bite, and front crowns connected without informed consent, requiring corrective treatment elsewhere.

Minor CL-Q · 2025-09-20 source

The patient reported poor treatment quality, unhelpful complaint handling, and rude staff at the clinic.

Serious CL-Q · 2025-06-13 source

The patient reported that a set of teeth replaced at the clinic broke within a year, required costly tightening in London, and the clinic refused to help without additional payment.

Serious CL-Q · 2025-05-27 source

The patient reported receiving fewer crowns than paid for and being misled about the treatment, with promised refunds not fulfilled.

Serious CL-Q · 2025-03-13 source

The patient reported that after all-on-6 implant treatment, the permanent teeth broke within minutes and months, and the final set did not look or function like teeth.

Serious CL-Q · 2024-12-03 source

The patient reported implant rejection, additional costs for Swiss implants, and subsequent prosthesis issues including movement and fracture.

Serious CL-Q · 2024-12-03 source

The patient reported all-on-6 implants that broke, required replacement, and had damaged abutments, with ongoing loosening and breakage within a year.

Serious CL-Q · 2024-09-23 source

The patient reported that a Hollywood smile prosthesis failed within two weeks, causing pain and weight loss, and French dentists confirmed poor quality zirconium.

Minor CL-Q · 2024-08-24 source

The patient reported that the business was very uninterested and does not recommend it.

Serious CL-Q · 2024-08-21 source

The patient reported receiving another patient's prosthesis, a crown mold with wrong tooth positions, and non-compliant crowns, requiring corrective treatment.

Serious CL-Q · 2024-08-03 source

The patient reported having all remaining teeth removed without prior consultation, poor sedation and hygiene practices, and receiving ill-fitting dentures.

Moderate CL-Q · 2024-07-04 source

The patient reported chaotic organization, questionable hygiene, and a prosthesis placed hastily at 10 PM by an assistant.

Serious CL-Q · 2024-05-01 source

The patient reported that an implant crown was screwed in too tightly causing pain and cracking, and that the clinic changed appointments without notice and argued about flight times.

Moderate CL-Q · 2026-03-27 source

The patient reported that the clinic refused to perform covered services like X-rays and tartar cleaning, and that staff were inexperienced and indifferent, with perceived discrimination against non-British patients.

Serious CL-Q · 2026-03-21 source

The patient reported excessive bleeding due to stitches coming out, requiring an extra session, and additional costs for delays, with ongoing fear about treatment outcomes.

Serious CL-Q · 2026-02-15 source

The patient reported crowns that were incorrectly sized, requiring multiple corrective visits and additional costs, with unresolved issues.

Serious CL-Q · 2025-12-29 source

The patient reported receiving implants and bridges that led to ongoing problems, including issues with chewing and fit, requiring corrective treatment elsewhere.

Red flags
medium -4
Pattern of serious complaints
15 serious (S3) complaints on record within the window.

Red-flag penalty applied: -4 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 15/15
Working website 2/2
Dentists named 3/3
Dentist specialisations listed 2/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 4/12
Healthcare facility operating licence (verifiable) 2.5/5
International Health Tourism authorisation (where marketed to intl patients) 1.5/3
Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 5/8
On-site dental imaging / CBCT 3/3
Surgical treatment capability 2/2
Documented sterilisation / hygiene protocol 0/1.5
Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
Written English aftercare instructions 0/2
Complete patient-record / documentation handover 0/2
Cross-border complication / remedy procedure 0/1
Reputation & Reviews 5/10
Bayesian-adjusted rating (prior 4.0, weight 25) 4/4
Review authenticity & platform diversity 1/2
Review recency & continuity 0/2
Substantive responses to reviews 0/2
Communication & Access 5/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 1/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: Ministry of Health Authorized · ST-2095

DentistSpecialisationLicence no.
Dr. Taha TanrıverdiLead Dentistnot published
Dr. Seda GirginOral Maxillofacial Surgeonnot published
Dr. Ayfer Yılmaz SertelPeriodontistnot published
Dr. Deniz Dursun CinAesthetic Dentistrynot published
Dr. Yunus Emre NehirAesthetic Dentistrynot published
Dr. Görkem Şerif KaramanGeneral Dentistrynot published
Contact information

For identification only; may change — verify with the clinic directly.

Website: tantalya.com
Phone: +90 539 777 76 78
Address: Konyaaltı · Antalya · Türkiye
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot962026-07-13
Google592026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (14)
  • ✓ Working website
  • ✓ Dentists named
  • ✓ Dentist specialisations listed
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ Address & map published
  • ✓ On-site dental imaging / CBCT
  • ✓ Surgical treatment capability
  • ✓ Bayesian-adjusted rating (prior 4.0, weight 25)
Partial (3)
  • ◐ Healthcare facility operating licence (verifiable)
  • ◐ International Health Tourism authorisation (where marketed to intl patients)
  • ◐ Review authenticity & platform diversity
Not verified (12)
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Treating dentists’ professional registrations independently verifiable
  • ? Documented sterilisation / hygiene protocol
  • ? Emergency-response arrangements
  • ? Written English aftercare instructions
  • ? Complete patient-record / documentation handover
  • ? Cross-border complication / remedy procedure

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

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