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Clinic scorecard

Smile & Holiday Dental Clinic

Under our open methodology this clinic scored 58.5/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Fethiye, Turkey.

Rank #9 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 79 public reviews (20 Trustpilot · 59 Google)

Clinical accuracy reviewed by Dr Dilan Najat Abdah · GDC 268189 · verifiable at olr.gdc-uk.org

58.5
/100
Clinic identity

Who this clinic is

Trading name Smile & Holiday Dental Clinic clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Fethiye independently observed
Address not published / pending editorial verification pending
Founded not published / pending editorial verification pending
Website smileandholiday.com independently observed
Phone not published / pending editorial verification pending
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
35/35
Information Transparency
12/15
Price Transparency
0/10
Licensing & Credentials
4/12
Clinical Capability & Infrastructure
2.5/8
Aftercare & Documentation
0/5
Reputation & Reviews
2/10
Communication & Access
3/5
Summary

Smile Holiday is a modern dental clinic in Fethiye, Turkey, approved by the Turkish Ministry of Health and ISO 9001 certified. It offers a range of treatments including implants, cosmetic dentistry, and pediatric care, with a focus on international patients and transparent pricing.

Strengths
  • + Ministry of Health approved
  • + ISO 9001 certified
  • + International patient experience
  • + Transparent pricing claim
  • + 10-year manufacturer warranty
  • + High Google rating (4.9)
Weaknesses
  • − No contact details provided
  • − No prices published
  • − No address or map
  • − No dentist licence numbers
  • − No aftercare instructions
  • − No review authenticity details
Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 12/15
Working website 2/2
Dentists named 3/3
Dentist specialisations listed 2/2
Service list published 3/3
Clear contact details 0/2
English-language site 2/2
Address & map published 0/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 4/12
Healthcare facility operating licence (verifiable) 2.5/5
International Health Tourism authorisation (where marketed to intl patients) 1.5/3
Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 2.5/8
On-site dental imaging / CBCT 1.5/3
Surgical treatment capability 1/2
Documented sterilisation / hygiene protocol 0/1.5
Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
Written English aftercare instructions 0/2
Complete patient-record / documentation handover 0/2
Cross-border complication / remedy procedure 0/1
Reputation & Reviews 2/10
Bayesian-adjusted rating (prior 4.0, weight 25) 2/4
Review authenticity & platform diversity 0/2
Review recency & continuity 0/2
Substantive responses to reviews 0/2
Communication & Access 3/5
English spoken 2/2
Usable messaging / WhatsApp channel 0/1.5
Pre-visit online consultation 0.5/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: Ministry of Health Approved Licensed dental clinic by Republic of Turkey

DentistSpecialisationLicence no.
Dt. Mustafa BesliAesthetic Dentistrynot published
Dt. Narmin IsmayilovaPediatric Dentistrynot published
Dt. Hande BaşaranOrthodonticsnot published
Contact information

For identification only; may change — verify with the clinic directly.

Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot202026-07-13
Google592026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (7)
  • ✓ Working website
  • ✓ Dentists named
  • ✓ Dentist specialisations listed
  • ✓ Service list published
  • ✓ English-language site
  • ✓ English spoken
  • ✓ International-patient coordination
Partial (6)
  • ◐ Healthcare facility operating licence (verifiable)
  • ◐ International Health Tourism authorisation (where marketed to intl patients)
  • ◐ On-site dental imaging / CBCT
  • ◐ Surgical treatment capability
  • ◐ Bayesian-adjusted rating (prior 4.0, weight 25)
  • ◐ Pre-visit online consultation
Not verified (16)
  • ? Clear contact details
  • ? Address & map published
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Treating dentists’ professional registrations independently verifiable
  • ? Documented sterilisation / hygiene protocol
  • ? Emergency-response arrangements
  • ? Written English aftercare instructions

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Smile & Holiday Dental Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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