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Clinic scorecard

Smile Antalya Dental Clinic

Under our open methodology this clinic scored 52/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Antalya, Turkey.

Rank #54 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 160 public reviews (100 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Weaam Elmahi Ballal · GDC 248628 · verifiable at olr.gdc-uk.org

52
/100
Clinic identity

Who this clinic is

Trading name Smile Antalya Dental Clinic clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Antalya independently observed
Address not published / pending editorial verification pending
Founded not published / pending editorial verification pending
Website smileantalya.com independently observed
Phone +90 544 733 77 07 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
30.51/35
Information Transparency
12/15
Price Transparency
0/10
Licensing & Credentials
3/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
2/10
Communication & Access
4.5/5
Summary

Smile Antalya is a dental clinic in Turkey offering a wide range of treatments including implants, crowns, veneers, and root canals. The site provides contact details, mentions an International Health Tourism Authorization Certificate, and displays patient reviews from Google.

Strengths
  • + Clear service list
  • + English-language site
  • + WhatsApp and phone contact
  • + International Health Tourism Certificate
  • + Patient reviews with Trustindex verification
Weaknesses
  • − No dentist specializations listed
  • − No prices published
  • − No address or map
  • − No aftercare instructions
  • − No emergency procedures mentioned
  • − No structured data evident
Complaint & safety record

7 qualified complaint incidents

1 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Moderate CL-Q · 2025-12-18 source

The patient reported a temporary bridge falling off, a prepared tooth turning purple, and feeling rushed despite being promised careful treatment.

Moderate CL-Q · 2024-10-08 source

The patient reported a crown procedure that led to a neighboring tooth becoming loose, with no cleaning performed as promised.

Moderate FI · 2023-11-08 source

The patient reported a bait-and-switch pricing tactic where the treatment cost increased from £7250 to £12700 upon arrival, and the accommodation was substandard.

Moderate AC · 2021-01-17 source

The patient reported being pressured to pay in cash, receiving a handwritten treatment plan without clinic name or signature, and being told implants could be done in one week, which contradicted other dental practices.

Moderate FI · 2021-01-01 source

The patient reported being charged for dental cleaning that did not occur and for 28 teeth when they only have 26, and alleged a fake document with a fake signature was presented to police.

Minor CL-Q · 2023-05-27 source

The patient reported no visible results after a teeth whitening/bleaching procedure.

Serious CL-Q · 2022-11-02 source

The patient reported paying thousands of pounds to remove implants and being left with worse problems than before treatment.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 12/15
Working website 2/2
Dentists named 3/3
Dentist specialisations listed 0/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 0/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 3/12
? Healthcare facility operating licence (verifiable) 0/5
International Health Tourism authorisation (where marketed to intl patients) 3/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
Written English aftercare instructions 0/2
Complete patient-record / documentation handover 0/2
Cross-border complication / remedy procedure 0/1
Reputation & Reviews 2/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
Review authenticity & platform diversity 1/2
Review recency & continuity 1/2
Substantive responses to reviews 0/2
Communication & Access 4.5/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 0.5/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: International Health Tourism Authorization Certificate

DentistSpecialisationLicence no.
DT ILHAM AĞAKİŞİnot published
DT MEHMET YUSUF CENGIZnot published
Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Phone: +90 544 733 77 07
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot1002026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (9)
  • ✓ Working website
  • ✓ Dentists named
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ International Health Tourism authorisation (where marketed to intl patients)
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ International-patient coordination
Partial (3)
  • ◐ Review authenticity & platform diversity
  • ◐ Review recency & continuity
  • ◐ Pre-visit online consultation
Not verified (17)
  • ? Dentist specialisations listed
  • ? Address & map published
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT
  • ? Surgical treatment capability

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Smile Antalya Dental Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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