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Clinic scorecard

Sevil Smile Studio

Under our open methodology this clinic scored 45.3/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Antalya, Turkey.

Rank #100 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 158 public reviews (100 Trustpilot · 58 Google)

Clinical accuracy reviewed by Dr Natalie Ball · GDC 244127 · verifiable at olr.gdc-uk.org

45.3
/100
Clinic identity

Who this clinic is

Trading name Sevil Smile Studio clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Antalya independently observed
Address Didim, Antalya, Istanbul clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website sevilsmile.com independently observed
Phone not published / pending editorial verification pending
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
24.27/35
Information Transparency
12/15
Price Transparency
4/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
5/5
Summary

Sevil Smile Studio is a dental clinic in Turkey with locations in Didim, Antalya, and Istanbul, offering over 12 treatments including implants, crowns, veneers, and composite bonding. The website highlights a team of specialists, digital workflow, and international patient coordination.

Strengths
  • + Multiple clinic locations
  • + English-language site
  • + WhatsApp and online consultation available
  • + International patient focus
  • + Detailed dentist profile
Weaknesses
  • − No operating licence shown
  • − No dentist registration numbers
  • − No prices for consultation
  • − No aftercare or emergency info
  • − No reviews or ratings
Complaint & safety record

5 qualified complaint incidents

2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Serious CL-Q · 2026-05-21 source

The patient reported that a denture's housing/locator fell out within four months, and the clinic refused to send a replacement, requiring a return flight; a UK dentist found the denture poorly made.

Moderate AC · 2026-05-04 source

The patient reported poor aftercare and warranty issues after dental treatment abroad.

Moderate CL-Q · 2026-02-07 source

The patient reported a hole in a tooth from an air bubble, crumbling teeth, and being ignored after sending a picture, with the clinic rejecting them and leaving them without transport.

Serious CL-Q · 2026-01-18 source

The patient reported veneers that led to over-prepared teeth, nerve exposure, tooth loss, and need for implants, with inadequate aftercare and warranty.

Minor CL-Q · 2026-05-08 source

The patient reported that the clinic is focused on medical tourism, has inexperienced doctors, lacks proper equipment, and does not provide X-ray images.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 12/15
Working website 2/2
Dentists named 1.5/3
Dentist specialisations listed 1/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 0.5/1
Price Transparency 4/10
Prices or ranges published 2/4
Implant price listed 1/2
Crown price listed 1/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 5/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 1/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability3.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
Accessible machine-readable clinic identity2/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

DentistSpecialisationLicence no.
Kübra Aybüke AydemirProsthetic Dental Treatmentnot published
Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
Contact information

For identification only; may change — verify with the clinic directly.

Email: [email protected]
Address: Didim, Antalya, Istanbul
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot1002026-07-13
Google582026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (8)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ Pre-visit online consultation
  • ✓ International-patient coordination
Partial (6)
  • ◐ Dentists named
  • ◐ Dentist specialisations listed
  • ◐ Address & map published
  • ◐ Prices or ranges published
  • ◐ Implant price listed
  • ◐ Crown price listed
Not verified (15)
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT
  • ? Surgical treatment capability
  • ? Documented sterilisation / hygiene protocol
  • ? Emergency-response arrangements
  • ? Written English aftercare instructions
  • ? Complete patient-record / documentation handover

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Sevil Smile Studio — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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