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Clinic scorecard

Perla Dental Clinics

Under our open methodology this clinic scored 26.5/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Antalya, Turkey.

Rank #170 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 160 public reviews (100 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Morteza Neshat Omidvaran · GDC 211103 · verifiable at olr.gdc-uk.org

26.5
/100
Clinic identity

Who this clinic is

Trading name Perla Dental Clinics clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Antalya independently observed
Address Antalya, Turkey clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website perladentalclinic.co.uk independently observed
Phone +90 539 826 73 03 clinic-stated, not independently verified
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
20.04/35
Information Transparency
9.5/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
4/10
Communication & Access
5/5
Summary

Perla Dental Centre in Antalya, Turkey offers dental implants, cosmetic dentistry, and restorative treatments, targeting international patients with English-speaking staff and VIP services. The clinic claims a 4.9 Google rating with over 540 reviews and promotes cost savings compared to US/Europe.

Strengths
  • + English-speaking staff
  • + VIP welcome and transfer
  • + High Google rating (4.9)
  • + International patient coordination
Weaknesses
  • − No dentist names or specializations listed
  • − No prices published
  • − No operating licence or registration details
  • − No aftercare or emergency protocols mentioned
Complaint & safety record

5 qualified complaint incidents

3 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Moderate CL-Q · 2026-07-07 source

The patient reported a serious mistake during treatment, additional charges due to the error, and lack of accountability from the clinic.

Serious CL-Q · 2025-10-07 source

The patient reported that a friend treated at the clinic two years ago still cannot chew on the right side and has sensitive teeth, with evidence submitted to Citizens Advice.

Serious CL-Q · 2025-09-11 source

The patient reported that the clinic's guarantee required them to return to Turkey at their own expense for corrective treatment, causing financial loss and unresolved harm.

Serious CL-Q · 2025-06-08 source

The patient reported that a friend's teeth were mutilated and destroyed at Perla Dental, requiring 13 root canals and crown replacements, costing £20,000.

Moderate CL-Q · 2026-07-07 source

The patient reported a serious mistake during treatment that required additional payment, with the clinic failing to take responsibility or provide evidence.

Red flags
high -8
Trustpilot review-integrity flag
Third-party platform flagged review activity for this clinic.
medium -4
Pattern of serious complaints
3 serious (S3) complaints on record within the window.

Red-flag penalty applied: -12 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 9.5/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 0/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 0.5/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 4/10
Bayesian-adjusted rating (prior 4.0, weight 25) 2/4
Review authenticity & platform diversity 1/2
Review recency & continuity 1/2
Substantive responses to reviews 0/2
Communication & Access 5/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 1/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Phone: +90 539 826 73 03
Address: Antalya, Turkey
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot1002026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (8)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ Pre-visit online consultation
  • ✓ International-patient coordination
Partial (4)
  • ◐ Address & map published
  • ◐ Bayesian-adjusted rating (prior 4.0, weight 25)
  • ◐ Review authenticity & platform diversity
  • ◐ Review recency & continuity
Not verified (17)
  • ? Dentists named
  • ? Dentist specialisations listed
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Perla Dental Clinics — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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