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Clinic scorecard

Özel Çamdibi Ağız ve Diş Sağlığı Polikliniği

Under our open methodology this clinic scored 46.2/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Izmir, Turkey.

Rank #94 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 60 public reviews (0 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Dilan Najat Abdah · GDC 268189 · verifiable at olr.gdc-uk.org

46.2
/100
Clinic identity

Who this clinic is

Trading name Özel Çamdibi Ağız ve Diş Sağlığı Polikliniği clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Izmir independently observed
Address Rafet Paşa Mahallesi, Burak Reis Cad. No:153, 35090 Bornova - İZMİR clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website camdibidis.com independently observed
Phone 0232 486 80 83 clinic-stated, not independently verified
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
29.71/35
Information Transparency
13/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
2/10
Communication & Access
1.5/5
Summary

Özel Çamdibi Ağız ve Diş Sağlığı Polikliniği, İzmir Bornova'da modern diş hekimliği hizmetleri sunan bir kliniktir. Web sitesinde dört hekimin isimleri ve uzmanlıkları, geniş bir hizmet listesi, iletişim bilgileri ve adres yer almaktadır.

Strengths
  • + Hekimlerin isimleri ve uzmanlıkları açıkça listelenmiş
  • + Kapsamlı hizmet listesi mevcut
  • + Açık adres ve telefon bilgileri
  • + WhatsApp iletişim kanalı mevcut
  • + Google üzerinden hasta yorumları mevcut
Weaknesses
  • − Site tamamen Türkçe, İngilizce seçeneği yok
  • − Hiçbir fiyat bilgisi yayınlanmamış
  • − İşletme ruhsatı veya hekim kayıt numaraları belirtilmemiş
  • − Ameliyat sonrası bakım talimatları veya acil durum prosedürleri yok
  • − Online konsültasyon veya uluslararası hasta koordinasyonu sunulmuyor
Complaint & safety record

6 qualified complaint incidents

2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Minor CL-Q · 2025-06-26 source

The patient reported a long wait for a doctor who was not present and poor service without being asked about their condition.

Serious CL-Q · 2025-02-17 source

The patient reported a retained root fragment after extraction and a snap-on denture that repeatedly broke over three years, requiring multiple repairs and leaving them toothless.

Moderate FI · 2024-07-01 source

The patient reported a small filling fell out, was replaced without anesthesia in 5 minutes, and was charged 2000 TL, which they considered excessive.

Serious CL-Q · 2022-02-14 source

The patient reported a root canal that loosened after 5 months and affected an adjacent tooth, with the clinic dismissing it as normal clenching.

Moderate CL-Q · 2021-12-07 source

The patient reported a root canal treatment that did not resolve pain, a filling that fell out, a repeated procedure due to clinic error, and a demand for payment.

Moderate CL-Q · 2021-02-03 source

The patient reported a filling procedure that left them unable to use the tooth properly, along with complaints about waiting time, inconsistent escort policy, mask lowering, and unhygienic glove use.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 13/15
Working website 2/2
Dentists named 3/3
Dentist specialisations listed 2/2
Service list published 3/3
Clear contact details 2/2
English-language site 0/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 2/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
Review authenticity & platform diversity 1/2
Review recency & continuity 1/2
Substantive responses to reviews 0/2
Communication & Access 1.5/5
English spoken 0/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 0/1
International-patient coordination 0/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability3.5/5
Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
Accessible machine-readable clinic identity2/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

DentistSpecialisationLicence no.
Dt. Ayşe Ece GÖRGÜLÜDiş Hekiminot published
Dt. Özlem GÜLBENLİ YILMAZDiş Hekiminot published
Uzm. Dt. Dilruba Sanya DÖNMEZOrtodonti Uzmanınot published
Dt. Ferhat ÖNERDiş Hekiminot published
Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
Contact information

For identification only; may change — verify with the clinic directly.

Phone: 0232 486 80 83
Address: Rafet Paşa Mahallesi, Burak Reis Cad. No:153, 35090 Bornova - İZMİR
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (7)
  • ✓ Working website
  • ✓ Dentists named
  • ✓ Dentist specialisations listed
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ Address & map published
  • ✓ Usable messaging / WhatsApp channel
Partial (2)
  • ◐ Review authenticity & platform diversity
  • ◐ Review recency & continuity
Not verified (20)
  • ? English-language site
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT
  • ? Surgical treatment capability

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Özel Çamdibi Ağız ve Diş Sağlığı Polikliniği — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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