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Clinic scorecard

Özdemir Dental Center

Under our open methodology this clinic scored 43.6/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Antalya, Turkey.

Rank #116 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 160 public reviews (100 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Morteza Neshat Omidvaran · GDC 211103 · verifiable at olr.gdc-uk.org

43.6
/100
Clinic identity

Who this clinic is

Trading name Özdemir Dental Center clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Antalya independently observed
Address Yeşilbahçe Mah. Çınarlı Cad. Eyiler 6 Apt. No:11/C Muratpaşa/Antalya clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website ozdemirdentalcenter.com independently observed
Phone +90 (545) 316 14 34, +90(242) 316 14 34 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
23.64/35
Information Transparency
11/15
Price Transparency
0/10
Licensing & Credentials
3/12
Clinical Capability & Infrastructure
1/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
5/5
Summary

Özdemir Dental is a dental clinic in Antalya, Turkey, offering a wide range of treatments including implants, orthodontics, and smile design. The website is available in multiple languages and provides contact details, working hours, and an online appointment system.

Strengths
  • + Multilingual website
  • + Clear contact details and address
  • + Online appointment and WhatsApp communication
  • + International patient coordination with health tourism license
Weaknesses
  • − No dentist names or specializations listed
  • − No prices published
  • − No information on sterilization or emergency procedures
  • − No aftercare instructions or documentation details
Complaint & safety record

3 qualified complaint incidents

2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Serious CL-Q · 2025-07-25 source

The patient reported being left at the airport, dropped at a hotel with no booking, having ill-fitting temporary dentures, hospitalization, constant pain from final fitting, and needing corrective treatment elsewhere.

Moderate CL-Q · 2025-07-24 source

The patient reported receiving bridges instead of individual crowns as promised, lacking a treatment plan, and experiencing poor aftercare communication.

Serious CL-Q · 2026-06-25 source

The patient reported that four implants failed due to low bone density, requiring additional payment for hospital treatment, and questioned why the tomograph did not detect the issue beforehand.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 11/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 1/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 3/12
? Healthcare facility operating licence (verifiable) 0/5
International Health Tourism authorisation (where marketed to intl patients) 3/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 1/8
? On-site dental imaging / CBCT 0/3
Surgical treatment capability 1/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 5/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 1/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: Yousmile Özdemir Health Travel Turizm Seyahat Acentası, Belge No: 15147

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Phone: +90 (545) 316 14 34, +90(242) 316 14 34
Address: Yeşilbahçe Mah. Çınarlı Cad. Eyiler 6 Apt. No:11/C Muratpaşa/Antalya
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot1002026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (10)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ Address & map published
  • ✓ International Health Tourism authorisation (where marketed to intl patients)
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ Pre-visit online consultation
  • ✓ International-patient coordination
Partial (2)
  • ◐ Dentist specialisations listed
  • ◐ Surgical treatment capability
Not verified (17)
  • ? Dentists named
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT
  • ? Documented sterilisation / hygiene protocol
  • ? Emergency-response arrangements

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Özdemir Dental Center — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

Spotted an error?

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