Omer Istanbul Dental Clinic
Under our open methodology this clinic scored 11/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İstanbul, Turkey.
Rank #194 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 159 public reviews (100 Trustpilot · 59 Google)
Clinical accuracy reviewed by Dr Morteza Neshat Omidvaran · GDC 211103 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Omer Istanbul Dental Clinic offers cosmetic dentistry services in Turkey, targeting international patients with affordable prices. The website features patient testimonials and mentions membership in the American Academy of Cosmetic Dentistry and authorization for health tourism.
- + Multilingual website
- + International patient testimonials
- + Health tourism authorization mentioned
- − No prices listed
- − No dentist specializations
- − No address or map
- − No contact details beyond website
11 qualified complaint incidents
6 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported returning to Italy with pain for 1.5 months after treatment, and upon returning to the clinic, all travel and clinical costs were at her expense; she stated that 4 teeth were over-prepared and nerves needed removal.
The patient reported a clinic transfer issue, a frightening hotel room, and rough handling during dental procedures including a torn mouth corner and inappropriate X-ray positioning.
The patient reported zirconium crowns causing severe sensitivity, pain, halitosis, and a damaged tooth after multiple adjustments, with the clinic dismissing concerns as normal.
The patient reported that the clinic rejected negative reviews, demanded deletion of a review in exchange for warranty, and failed to reimburse 450€ for corrective treatment in Portugal.
The patient reported crowns that were poorly fitted, causing pain, difficulty chewing, and metal taste, with a home dentist confirming substandard work.
The patient reported implant surgery performed without CT scan or sinus lift, leading to severe pain, swelling, and headaches after the procedure.
The patient reported crowns that fell out within two months, requiring corrective treatment elsewhere, and described the materials as cheap quality.
The patient reported being charged 10,000 euros instead of the agreed 450 euros for 7 implants, and the clinic did not cover the promised hotel and transport costs.
The patient reported that the dentist failed to clean and dry the tooth stump before cementing a crown, contrary to standard procedure.
The patient reported that the clinic could not provide safe anesthesia for their Type 1 diabetes and changed the treatment price on-site.
The patient reported paying a €300 deposit for implant treatment, but the practice required a cardiology report that the patient's cardiologist refused to provide, leading to cancellation and refusal to refund the deposit.
Red-flag penalty applied: -4 points (capped at −20).
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: AUTHORIZED DENTAL CLINIC FOR HEALTH TOURISM
| Dentist | Specialisation | Licence no. |
|---|---|---|
| Dr. Gokhan | — | not published |
| Omer | — | not published |
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Surgical treatment capability
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · Usable messaging / WhatsApp channel
- · Pre-visit online consultation
- · Structured data on the site
- · Indexable, machine-readable treatment information
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 100 | 2026-07-13 |
| 59 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Service list published
- ✓ English-language site
- ✓ International Health Tourism authorisation (where marketed to intl patients)
- ✓ English spoken
- ✓ International-patient coordination
- ◐ Dentists named
- ◐ Clear contact details
- ? Dentist specialisations listed
- ? Address & map published
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
- ? Surgical treatment capability
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Omer Istanbul Dental Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →