My Nova Dental Clinic
Under our open methodology this clinic scored 41.3/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Kuşadası, Turkey.
Rank #124 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 160 public reviews (100 Trustpilot · 60 Google)
Clinical accuracy reviewed by Dr Weaam Elmahi Ballal · GDC 248628 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Mynova Clinics is a dental polyclinic in Turkey offering comprehensive dental services including implants, aesthetics, orthodontics, and surgery. They emphasize patient-centered care and provide international patient coordination with multilingual support and inclusive treatment packages.
- + Comprehensive dental services
- + Multilingual patient coordinators
- + International patient packages with accommodation and transfers
- + Online consultation available
- + WhatsApp communication channel
- − No prices published
- − No dentist names or specializations listed
- − No address or map published
- − No operating licence or registration details
- − No aftercare instructions or documentation mentioned
6 qualified complaint incidents
2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported being overcharged $596 by the dental clinic's insurance biller and not receiving a promised refund after two months.
The patient reported difficulty contacting the clinic, lack of callback, and discomfort due to the dentist's nervousness.
The patient reported crowns that failed within a year, including one that came off and two installed on untreated canals, requiring additional treatment and replacement.
The patient reported losing 4-5 zirconium crowns annually since treatment in 2021, with the clinic demanding payment despite a 5-year warranty.
The patient reported ongoing pain since treatment and that the clinic refused to honor a guarantee.
The patient reported being denied emergency care by the oral surgeon AbdulSamed, who refused to examine the patient's facial swelling, citing being too busy and not from the area.
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
No named dentists with licence numbers were found on the clinic website.
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · Structured data on the site
- · Indexable, machine-readable treatment information
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 100 | 2026-07-13 |
| 60 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Dentist specialisations listed
- ✓ Service list published
- ✓ Clear contact details
- ✓ English-language site
- ✓ Surgical treatment capability
- ✓ English spoken
- ✓ Usable messaging / WhatsApp channel
- ✓ Pre-visit online consultation
- ✓ International-patient coordination
- ◐ Dentists named
- ? Address & map published
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
- ? Documented sterilisation / hygiene protocol
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including My Nova Dental Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →