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Clinic scorecard

Mevsim Dental Clinic

Under our open methodology this clinic scored 3.8/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İstanbul, Turkey.

Rank #202 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 159 public reviews (100 Trustpilot · 59 Google)

Clinical accuracy reviewed by Dr Hasan Mustafa Najat · GDC 80316 · verifiable at olr.gdc-uk.org

3.8
/100
Clinic identity

Who this clinic is

Trading name Mevsim Dental Clinic clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City İstanbul independently observed
Address Fevzi Çakmak Mah. Tevfik İleri Cad. No:68/A Üst Kaynarca - Pendik / İstanbul clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website mevsimdental.com independently observed
Phone +90 (216) 354 40 03 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
0/35
Information Transparency
10/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
3.75/5
Summary

Mevsim Dental Clinic offers a wide range of dental treatments including smile design, zirconium crowns, teeth whitening, All-on-4 implants, sinus lifting, and lingual orthodontics. The clinic has locations in Istanbul and Antalya, provides multilingual support, and emphasizes a step-by-step patient journey from application to post-treatment follow-up.

Strengths
  • + Multilingual website (English, Turkish, French, German, Russian)
  • + Clear contact details and addresses for two locations
  • + Comprehensive list of services
  • + International patient coordination implied
Weaknesses
  • − No dentist names or specializations listed
  • − No prices published
  • − No operating licence or registration details
  • − No information on imaging, surgical capability, or sterilisation
  • − No aftercare instructions or documentation details
  • − No review or rating information
Complaint & safety record

15 qualified complaint incidents

4 serious (S3) · 1 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Serious CL-Q · 2025-07-08 source

The patient reported crowns that failed within 18 months, a night guard not received despite payment, and poor communication from the clinic.

Critical CL-Q · 2024-04-07 source

The patient reported that a dental implant placed without adequate healing time failed, causing a sinus perforation and chronic sinus disease requiring surgery in their home country, where dental material from the clinic was found; the clinic denied responsibility and the patient incurred additional costs for corrective treatment.

Moderate CL-Q · 2026-07-12 source

The patient reported dissatisfaction with the quality of dental work, leading to a low rating.

Moderate CL-Q · 2026-05-22 source

The patient reported that after tooth extractions at a dental clinic, a bridge and underlying teeth broke, and the bridge fell out, with fees collected but no resolution.

Minor AC · 2026-05-11 source

The patient reported disrespectful staff, price changes for hair removal and fillers, and unhelpful behavior.

Serious CL-Q · 2026-03-26 source

The patient reported implant brand substitution and porcelain veneers cracking within 15 days, with only temporary patches provided and no follow-up appointments.

Minor FI · 2025-07-19 source

The patient reported that the clinic charged 500 TL for a child's dental check-up, which they considered excessive compared to other places.

Serious CL-Q · 2025-07-08 source

The patient reported crowns that failed within 18 months, color mismatch noted in file, and being charged for a night guard never received.

Serious CL-Q · 2025-04-20 source

The patient reported zirconia implants that disintegrated and fell out, with no response from the clinic representative.

Moderate CL-Q · 2025-04-17 source

The patient reported a root canal that required retreatment within a few years and felt the clinic did not follow up or stand behind their work.

Minor CL-Q · 2024-12-28 source

The patient reported that a pediatric dentist ignored them, used a phone during the appointment, and told them to research online, leading to dissatisfaction.

Minor CL-Q · 2024-07-01 source

The patient reported an indifferent attitude from staff and a female doctor during an examination, with no humane treatment.

Moderate CL-Q · 2024-04-10 source

The patient reported veneers that are oversized, cause bleeding and sensitivity, and are aesthetically unsatisfactory months after placement.

Minor HY · 2024-03-18 source

The patient reported that the clinic failed to follow COVID-19 safety protocols, including not checking HES codes or taking temperatures, and that staff were indifferent and unprofessional.

Minor PR · 2024-03-17 source

The patient reported unprofessional staff behavior including hugging, kissing, and smoking at the reception desk.

Red flags
high -6
Critical safety complaint on record
1 critical (S4) patient complaint(s) documented.
medium -4
Pattern of serious complaints
4 serious (S3) complaints on record within the window.

Red-flag penalty applied: -10 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 10/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 0/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 3.75/5
English spoken 2/2
Usable messaging / WhatsApp channel 0.75/1.5
Pre-visit online consultation 0.5/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Phone: +90 (216) 354 40 03
Address: Fevzi Çakmak Mah. Tevfik İleri Cad. No:68/A Üst Kaynarca - Pendik / İstanbul
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot1002026-07-13
Google592026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (7)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ Address & map published
  • ✓ English spoken
  • ✓ International-patient coordination
Partial (2)
  • ◐ Usable messaging / WhatsApp channel
  • ◐ Pre-visit online consultation
Not verified (20)
  • ? Dentists named
  • ? Dentist specialisations listed
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Mevsim Dental Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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