Medipol Üniversitesi Diş Hastanesi
Under our open methodology this clinic scored 11.3/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.
Rank #193 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 60 public reviews (0 Trustpilot · 60 Google)
Clinical accuracy reviewed by Dr Umayr Ismail Nagdi · GDC 285049 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Medipol Sağlık Grubu is a large healthcare group in Turkey with multiple hospitals and dental clinics. The website offers multilingual support and information for international patients, but lacks specific details on dental services, pricing, and dentist profiles.
- + Multilingual website
- + International patient coordination
- + Multiple hospital locations
- − No dentist names or specializations listed
- − No prices published
- − No aftercare instructions
- − No verifiable operating licence
31 qualified complaint incidents
2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported that the orthodontist demanded payment under the pretext of patient error and described the clinic as commerce-focused and unprofessional.
The patient reported difficulty contacting patient rights representatives, condescending communication from doctors, and unresolved orthodontic treatment issues.
The patient reported missed appointments, difficulty scheduling, and assistants performing orthodontic work while being charged thousands of euros.
The patient reported braces treatment lasting 7 years without completion and worsening teeth.
The patient reported that after 5 years of orthodontic and surgical treatment with multiple doctor changes, the results were ineffective, teeth relapsed, stains developed, and the clinic quoted high fees for additional treatment.
The patient reported a dental filling that fell out after two months and that they are still paying installments for it.
The patient reported unnecessary X-rays and unclear pricing for an implant, leading them to leave without treatment.
The patient reported a fixed prosthetic tooth on implants causing pain, discomfort, and aesthetic issues within 5 months, with the clinic refusing to intervene and charging extra for corrective surgery.
The patient reported a scheduling error where the clinic confirmed an appointment for the 22nd but upon arrival claimed it was for the 29th, and refused to accommodate the patient.
The patient reported repeated examinations and procedures due to being a foreigner, and claimed that previous dental work had failed within three months.
The patient reported paying 400,000 Turkish Lira for treatment at a clinic lacking an on-site laboratory, requiring external tests, and considered the cost excessive for the service provided.
The patient reported that after fillings, their mother developed mouth sores lasting a month, and they paid extra for a specialist but received care from a general practitioner, with complaints unanswered.
The patient reported that a staff member at the entrance lobby was shouting aggressively.
The patient reported being charged for an examination and X-ray after retirement, with no treatment performed.
The patient reported prolonged examination since 2018 with no progress, inexperienced staff, and changing treatment plans, leading them to seek care elsewhere.
The patient reported dissatisfaction with dental work and difficulty obtaining pricing for implants, including being asked to pay for a price quote.
The patient reported dissatisfaction with the quality of dental work, leading to a low rating.
The patient reported being charged 1260 TL for a broken brace without prior notice, which was not part of the agreed treatment terms.
The patient reported that a dentist left mid-procedure, causing distress and leaving the child untreated.
The patient reported that the clinic repeatedly called to reschedule appointments, causing inconvenience.
The patient reported feeling that the clinic is a money trap and that staff demand payment for even simple interactions.
The patient reported that her 7-year-old daughter's steel crown on a dental implant dislodged and was coughed out, requiring hospital attention, and she is pursuing legal action to recover the cost.
The patient reported a decline in care quality, inexperienced staff, and negligence after payment.
The patient reported that the clinic frequently cancels appointments and that the appointment system does not justify the prices charged.
The patient reported failed teeth whitening, difficulty scheduling appointments, and being used as a guinea pig by students.
The patient reported severe pain after a filling procedure, with the tooth now aching at night.
The patient reported poor communication and unresponsiveness during orthodontic treatment, with a broken wire causing concern for tooth damage.
The patient reported being unable to schedule an appointment due to the clinic not returning calls and the phone line being unanswered.
The patient reported a no-show by the claimed dentist, an unfulfilled request for a specialist, a tooth becoming sensitive after treatment, and a last-minute appointment cancellation despite time off work.
The patient reported that high patient volume at the clinic leads to reduced quality of care and a focus on profit over patient needs.
The patient reported difficulty contacting the clinic to schedule an appointment.
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
No named dentists with licence numbers were found on the clinic website.
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Surgical treatment capability
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · Structured data on the site
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 0 | 2026-07-13 |
| 60 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Clear contact details
- ✓ English-language site
- ✓ English spoken
- ✓ International-patient coordination
- ◐ Service list published
- ◐ Address & map published
- ◐ Usable messaging / WhatsApp channel
- ? Dentists named
- ? Dentist specialisations listed
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Medipol Üniversitesi Diş Hastanesi — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →