Medicadent Dental Clinic
Under our open methodology this clinic scored 37/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İstanbul, Turkey.
Rank #138 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 106 public reviews (46 Trustpilot · 60 Google)
Clinical accuracy reviewed by Dr Brandon Reza Nejaty · GDC 82664 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Medicadent Dental Clinic, established in 1988 in Kadıköy and expanded to Batı Ataşehir in 2014, offers a wide range of dental services including implants, laser dentistry, aesthetic dentistry, and pediatric dentistry. The clinic emphasizes a multidisciplinary approach and provides both Turkish and English content on its website.
- + Long-standing clinic since 1988
- + Multidisciplinary team with specialists
- + Wide range of services listed
- + English-language site available
- + Clear contact details and address
- − No prices published
- − No operating licence verifiable
- − No dentist licence numbers
- − No aftercare or emergency details
- − No review or rating information
5 qualified complaint incidents
4 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported two fillings falling out within a few months, requiring corrective treatment elsewhere.
The patient reported a tooth turning blue during orthodontic treatment, which was ignored by the orthodontist, and later diagnosed as dead by a German dentist, requiring root canal treatment.
The patient reported that after implant placement, a dental cleaning visit revealed no bone augmentation had been performed despite being charged for it, and the clinic did not communicate this or address the issue.
The patient reported paying 13,000 euros for a lifelong dental plan two years ago, but after numerous visits, their health has deteriorated and problems persist.
The patient reported being overcharged for wisdom tooth extraction and pressured into additional procedures, with the clinic's response failing to address the pricing concerns.
Red-flag penalty applied: -4 points (capped at −20).
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
| Dentist | Specialisation | Licence no. |
|---|---|---|
| Zafer KAZAK | M.Sc.Dt. | not published |
| İzel KAZAK | Dt. | not published |
| Nur GÜRGEN | Dt. | not published |
| Bircan Gürsoy Keçeci | Uzm.Dt. | not published |
| Mustafa Gürkan | Dr.Dt. | not published |
| Elif Özeren Erdoğan | Uzm. Dt. | not published |
| Ekin Ezgi Doğan | Uzm. Dt. | not published |
| Aslı Usta Tahmaz | Dt. | not published |
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · Structured data on the site
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 46 | 2026-07-13 |
| 60 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Dentists named
- ✓ Dentist specialisations listed
- ✓ Service list published
- ✓ Clear contact details
- ✓ English-language site
- ✓ Address & map published
- ✓ Surgical treatment capability
- ✓ English spoken
- ◐ Usable messaging / WhatsApp channel
- ◐ Pre-visit online consultation
- ◐ International-patient coordination
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
- ? Documented sterilisation / hygiene protocol
- ? Emergency-response arrangements
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Medicadent Dental Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →