Livera Dental Clinic
Under our open methodology this clinic scored 53.3/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İstanbul, Turkey.
Rank #35 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 81 public reviews (22 Trustpilot · 59 Google)
Clinical accuracy reviewed by Dr Angela Asantewah Nketia · GDC 75025 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Livera Clinic is an Istanbul-based dental clinic offering aesthetic and restorative treatments such as Hollywood Smile, implants, and clear aligners. The clinic emphasizes a blend of scientific rigor and artistic precision, with a multilingual team and positive patient reviews.
- + Multilingual website (Turkish, English, Russian)
- + Detailed dentist profiles with specializations
- + Comprehensive list of services
- + Positive Google reviews with high rating (5.0)
- + International patient coordination evident
- − No prices published
- − No operating licence or registration details
- − No contact phone, email, or WhatsApp provided
- − No address beyond 'Istanbul'
- − No aftercare or emergency protocols mentioned
2 qualified complaint incidents
1 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
| Dentist | Specialisation | Licence no. |
|---|---|---|
| Dr. Ervin Umer | implantology, full-mouth rehabilitation, aesthetic dentistry | not published |
| Dr. Dt. Sevdiye Umer | restorative dentistry, digital smile design, laminate veneers, full-ceramic restorations | not published |
| Dt. Ahmet Eren Baş | endodontics, implantology, prosthetic dentistry | not published |
| Dt. Hüseyin Hilmi Kul | digital smile design, laminate veneers, aesthetic composite bonding, CAD/CAM | not published |
| Dt. Djenifer Telak Luş | general dentistry, preventive dentistry, periodontology, pedodontics | not published |
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Surgical treatment capability
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Substantive responses to reviews
- · Pre-visit online consultation
- · Structured data on the site
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 22 | 2026-07-13 |
| 59 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Dentists named
- ✓ Dentist specialisations listed
- ✓ Service list published
- ✓ English-language site
- ✓ Bayesian-adjusted rating (prior 4.0, weight 25)
- ✓ Review recency & continuity
- ✓ English spoken
- ✓ International-patient coordination
- ◐ Clear contact details
- ◐ Address & map published
- ◐ Review authenticity & platform diversity
- ◐ Usable messaging / WhatsApp channel
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
- ? Surgical treatment capability
- ? Documented sterilisation / hygiene protocol
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Livera Dental Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →