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Clinic scorecard

Istanbul Dental Center

Under our open methodology this clinic scored 30.4/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İstanbul, Turkey.

Rank #163 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 65 public reviews (5 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Dilan Najat Abdah · GDC 268189 · verifiable at olr.gdc-uk.org

30.4
/100
Clinic identity

Who this clinic is

Trading name Istanbul Dental Center clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City İstanbul independently observed
Address Rumeli Street No: 71 Floor: 4, Şişli, İstanbul, Turkey clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website istanbuldentalcenter.com independently observed
Phone +90 531 916 77 91 clinic-stated, not independently verified
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
12.89/35
Information Transparency
12.5/15
Price Transparency
0/10
Licensing & Credentials
3/12
Clinical Capability & Infrastructure
2/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
4/5
Summary

Istanbul Dental Center is an ISO-certified dental clinic in Şişli, Istanbul, offering a wide range of treatments including implants, orthodontics, and cosmetic dentistry. The clinic emphasizes its experienced team, health tourism certification, and positive patient reviews from 68 countries.

Strengths
  • + ISO-certified from the UK
  • + Health Tourism Certification
  • + Multidisciplinary team with professors
  • + Wide range of services listed
  • + English and multiple language options
  • + WhatsApp contact available
Weaknesses
  • − No prices published
  • − Dentist names not individually listed
  • − No verifiable operating licence
  • − No aftercare instructions mentioned
  • − No emergency procedures described
Complaint & safety record

6 qualified complaint incidents

4 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Serious CL-Q · 2024-05-19 source

The patient reported cracked and loose crowns, color mismatch, and dissatisfaction with the appearance of zirconium crowns after treatment in Istanbul.

Serious CL-Q · 2026-05-14 source

The patient reported a complex gnathological case mishandled, with multiple crown failures, micro-gaps, and a partial refund after extended treatment.

Minor CL-Q · 2026-05-11 source

The patient reported being ignored by the clinic multiple times when trying to become a customer.

Moderate CL-Q · 2026-04-29 source

The patient reported paying 300 euros for a composite build-up instead of the requested crown, which they considered poor quality and overpriced.

Serious CL-Q · 2026-03-24 source

The patient reported being forced to give a 5-star review after crown treatment in Istanbul, then experiencing issues and receiving excuses from the dentist.

Serious CL-Q · 2026-03-18 source

The patient reported three implants and nine crowns with incorrect height, leading to grinding of healthy teeth and unresolved bite issues.

Red flags
medium -4
Pattern of serious complaints
4 serious (S3) complaints on record within the window.

Red-flag penalty applied: -4 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 12.5/15
Working website 2/2
Dentists named 1.5/3
Dentist specialisations listed 1/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 3/12
? Healthcare facility operating licence (verifiable) 0/5
International Health Tourism authorisation (where marketed to intl patients) 3/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 2/8
? On-site dental imaging / CBCT 0/3
Surgical treatment capability 2/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 4/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
? Pre-visit online consultation 0/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

DentistSpecialisationLicence no.
4 Professors, 5 Specialist Dentistsnot published
Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Pre-visit online consultation
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Phone: +90 531 916 77 91
Address: Rumeli Street No: 71 Floor: 4, Şişli, İstanbul, Turkey
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot52026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (10)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ Address & map published
  • ✓ International Health Tourism authorisation (where marketed to intl patients)
  • ✓ Surgical treatment capability
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ International-patient coordination
Partial (2)
  • ◐ Dentists named
  • ◐ Dentist specialisations listed
Not verified (17)
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT
  • ? Documented sterilisation / hygiene protocol
  • ? Emergency-response arrangements
  • ? Written English aftercare instructions

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Istanbul Dental Center — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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