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Clinic scorecard

Esnan Dental Clinics

Under our open methodology this clinic scored 44.2/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İstanbul, Turkey.

Rank #109 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 159 public reviews (100 Trustpilot · 59 Google)

Clinical accuracy reviewed by Dr Weaam Elmahi Ballal · GDC 248628 · verifiable at olr.gdc-uk.org

44.2
/100
Clinic identity

Who this clinic is

Trading name Esnan Dental Clinics clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City İstanbul independently observed
Address not published / pending editorial verification pending
Founded not published / pending editorial verification pending
Website esnandentalclinics.com independently observed
Phone not published / pending editorial verification pending
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
28.22/35
Information Transparency
8.5/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
5/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
2.5/5
Summary

Esnan Dental Clinics is a dental service provider with multiple branches in Istanbul and international offices. The website lists a wide range of treatments including implants, orthodontics, and cosmetic dentistry, but lacks specific dentist names, prices, and detailed contact information.

Strengths
  • + Comprehensive list of treatments
  • + Multiple language options
  • + International patient coordination mentioned
  • + On-site imaging (3D tomography) and surgical capabilities
Weaknesses
  • − No dentist names or specializations listed
  • − No prices published
  • − Contact details incomplete (no phone, email, or address directly visible)
  • − No verifiable operating licence or professional registrations
Complaint & safety record

4 qualified complaint incidents

2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Minor AC · 2026-06-20 source

The patient reported requesting a quote for crowns and receiving only automated responses with no human contact for 20 days.

Serious CL-Q · 2026-06-19 source

The patient reported implant failure within two years and was refused amicable resolution, requiring self-funded travel for corrective treatment.

Serious CL-Q · 2026-03-31 source

The patient reported that cosmetic dental treatment resulted in unnatural-looking teeth and lip protrusion, requiring corrective work elsewhere.

Minor AC · 2026-03-27 source

The patient reported difficulty scheduling an appointment because the consultant is not responding to messages.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 8.5/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 0/2
Service list published 3/3
Clear contact details 1/2
English-language site 2/2
Address & map published 0.5/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 5/8
On-site dental imaging / CBCT 3/3
Surgical treatment capability 2/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 2.5/5
English spoken 2/2
? Usable messaging / WhatsApp channel 0/1.5
? Pre-visit online consultation 0/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Usable messaging / WhatsApp channel
  • · Pre-visit online consultation
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot1002026-07-13
Google592026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (7)
  • ✓ Working website
  • ✓ Service list published
  • ✓ English-language site
  • ✓ On-site dental imaging / CBCT
  • ✓ Surgical treatment capability
  • ✓ English spoken
  • ✓ International-patient coordination
Partial (2)
  • ◐ Clear contact details
  • ◐ Address & map published
Not verified (20)
  • ? Dentists named
  • ? Dentist specialisations listed
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? Documented sterilisation / hygiene protocol

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Esnan Dental Clinics — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

Spotted an error?

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