Dentsun International
Under our open methodology this clinic scored 6/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Antalya, Turkey.
Rank #199 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 160 public reviews (100 Trustpilot · 60 Google)
Clinical accuracy reviewed by Dr Hasan Mustafa Najat · GDC 80316 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
8 qualified complaint incidents
4 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported implants placed incorrectly, loose implants, multiple crowns falling off, and being expelled from the hotel after requesting rework, resulting in inability to eat solid food for a month.
The patient reported that four teeth fell out after treatment and replacements failed within a month.
The patient reported a hemorrhage and fever during treatment, with delayed medication and no response from management.
The patient reported 25 zirconium crowns that did not fit correctly, leading to loosening, infection, and severe pain over seven weeks, with the clinic dismissing concerns.
The patient reported inconsistent and misleading information from a consultant, including lies about doctor consultations and unprofessional communication.
The patient reported that a clinic performed an unnecessary root canal against their objections, leading to jaw issues and tooth loss after returning to the US.
The patient reported being threatened by clinic staff after posting a negative review and filing a complaint, and being charged 6,000 lira for a single tooth extraction.
The patient reported a painful extraction experience with excessive fees and lack of post-operative care.
Red-flag penalty applied: -4 points (capped at −20).
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
No named dentists with licence numbers were found on the clinic website.
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Working website
- · Dentists named
- · Dentist specialisations listed
- · Service list published
- · Clear contact details
- · English-language site
- · Address & map published
- · Prices or ranges published
- · Implant price listed
- · Crown price listed
- · Consultation price listed
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Surgical treatment capability
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · English spoken
- · Usable messaging / WhatsApp channel
- · Pre-visit online consultation
- · International-patient coordination
- · Structured data on the site
- · Indexable, machine-readable treatment information
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 100 | 2026-07-13 |
| 60 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- none
- ? Working website
- ? Dentists named
- ? Dentist specialisations listed
- ? Service list published
- ? Clear contact details
- ? English-language site
- ? Address & map published
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Dentsun International — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →