Dentica International
Under our open methodology this clinic scored 28.9/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İstanbul, Turkey.
Rank #165 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 159 public reviews (100 Trustpilot · 59 Google)
Clinical accuracy reviewed by Dr Brandon Reza Nejaty · GDC 82664 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Dentica International is a dental clinic in Istanbul offering a wide range of treatments including implants, crowns, and smile design. The clinic emphasizes modern technology and over 20 years of experience, with a multilingual website targeting international patients.
- + Multilingual website
- + Clear contact details
- + Wide range of services listed
- + Free consultation offered
- + International patient focus
- − No prices published
- − No dentist specializations listed
- − No operating licence verifiable
- − No aftercare instructions visible
7 qualified complaint incidents
2 serious (S3) · 1 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported poor quality of dental treatment.
The patient reported unsanitary conditions including reused gloves and unsterile tools, and a lack of aftercare after dental treatment in Istanbul.
The patient reported traveling 600 km for an appointment in Paris that was not honored, with no response from the clinic representative.
The patient reported receiving 18 E-max veneers that differed from the approved mockup, with a shifted midline and unnatural bite, followed by pressure to accept cementation while numb, refusal of refund, and removal of one veneer with chipping of another, resulting in sensitivity, headaches, and jaw discomfort.
The patient reported poor communication about appointments and procedures, and a discrepancy between promised and actual number of whitening sessions.
The patient reported an implant bridge that was improperly designed, leaving a gap at the gumline and visible cement, requiring replacement.
The patient reported that the clinic provided quotes without requesting panoramic X-rays, then charged additional fees upon arrival and refused to complete treatment unless paid, with the quote confirmed as a scam by a lawyer.
Red-flag penalty applied: -6 points (capped at −20).
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
| Dentist | Specialisation | Licence no. |
|---|---|---|
| Dr. Enver Öztürk | — | not published |
| Dr. Emine Güllük Öztürk | — | not published |
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Surgical treatment capability
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · Structured data on the site
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 100 | 2026-07-13 |
| 59 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Dentists named
- ✓ Service list published
- ✓ Clear contact details
- ✓ English-language site
- ✓ Address & map published
- ✓ English spoken
- ✓ Usable messaging / WhatsApp channel
- ✓ Pre-visit online consultation
- ✓ International-patient coordination
- none
- ? Dentist specialisations listed
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
- ? Surgical treatment capability
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Dentica International — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →