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Clinic scorecard

DentAntalya

Under our open methodology this clinic scored 32.2/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Antalya, Turkey.

Rank #158 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 77 public reviews (17 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Weaam Elmahi Ballal · GDC 248628 · verifiable at olr.gdc-uk.org

32.2
/100
Clinic identity

Who this clinic is

Trading name DentAntalya clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Antalya independently observed
Address not published / pending editorial verification pending
Founded not published / pending editorial verification pending
Website dentantalya.com.tr independently observed
Phone not published / pending editorial verification pending
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
18.45/35
Information Transparency
13/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
1/10
Communication & Access
3.75/5
Summary

DentAntalya Dental Clinic, founded in 2015 by Dr. Erdal Çetinkaya, offers comprehensive dental care including implants, crowns, and smile makeovers. The clinic emphasizes advanced technology, personalized care, and over 20 years of experience, catering to international patients with multilingual support.

Strengths
  • + Multilingual website (English, French, German, Russian)
  • + Detailed list of treatments
  • + Patient testimonials from Google and Trustpilot
  • + International patient coordination mentioned
  • + Experienced founder with multiple specializations
Weaknesses
  • − No prices published
  • − No address or map
  • − No phone, email, or WhatsApp provided
  • − No operating licence or registration details
  • − No aftercare or emergency protocols mentioned
Complaint & safety record

6 qualified complaint incidents

3 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Serious CL-Q · 2025-01-26 source

The patient reported that two bridges for implants were made twice, costing 5800 Euro, and both bridges fell out within two days of returning to Germany, requiring 732 Euro in additional dental costs, with the clinic insisting they did their best and showing no regret.

Serious CL-Q · 2026-05-31 source

The patient reported implants falling out repeatedly, treatment taking over three years, and experiencing deliberate pain and disrespect from the dentist.

Serious CL-Q · 2025-05-03 source

The patient reported that two implant bridges failed shortly after treatment in Antalya, with one falling out and another breaking, requiring corrective work in Germany.

Moderate CN · 2024-10-22 source

The patient reported that the dentist performed glued implants instead of the agreed screw implants and charged for screw implants.

Moderate CL-Q · 2024-10-11 source

The patient reported that the dentist prioritized money over health, resulting in loss of health and money.

Minor CL-Q · 2024-08-23 source

The patient reported that their sister was dissatisfied with the result and found the staff selfish.

Red flags
medium -4
Pattern of serious complaints
3 serious (S3) complaints on record within the window.

Red-flag penalty applied: -4 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 13/15
Working website 2/2
Dentists named 3/3
Dentist specialisations listed 2/2
Service list published 3/3
Clear contact details 1/2
English-language site 2/2
Address & map published 0/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 1/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
Review authenticity & platform diversity 1/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 3.75/5
English spoken 2/2
Usable messaging / WhatsApp channel 0.75/1.5
Pre-visit online consultation 0.5/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability0/5
?Structured data on the site0/1.5
?Indexable, machine-readable treatment information0/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

DentistSpecialisationLicence no.
Dr. Erdal ÇetinkayaImplantology, Periodontology, Endodontics, Orthodontics, Cosmetic Dentistry, Hypnotherapynot published
Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
  • · Indexable, machine-readable treatment information
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot172026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (7)
  • ✓ Working website
  • ✓ Dentists named
  • ✓ Dentist specialisations listed
  • ✓ Service list published
  • ✓ English-language site
  • ✓ English spoken
  • ✓ International-patient coordination
Partial (4)
  • ◐ Clear contact details
  • ◐ Review authenticity & platform diversity
  • ◐ Usable messaging / WhatsApp channel
  • ◐ Pre-visit online consultation
Not verified (18)
  • ? Address & map published
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT
  • ? Surgical treatment capability

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including DentAntalya — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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