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Clinic scorecard

Dentanew

Under our open methodology this clinic scored 45.8/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.

Rank #97 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 60 public reviews (0 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Firas Balaa · GDC 307557 · verifiable at olr.gdc-uk.org

45.8
/100
Clinic identity

Who this clinic is

Trading name Dentanew clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Istanbul independently observed
Address Istanbul’s historic Fatih/Balat district clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website dentanew.com independently observed
Phone +90 (212) 635 04 44 clinic-stated, not independently verified
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
25.25/35
Information Transparency
14/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
2/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
4.5/5
Summary

DentaNew is an award-winning dental clinic in Istanbul offering advanced treatments like robotic implants, Hollywood smile, and Invisalign. The clinic emphasizes personalized care with free check-ups, patient coordinators, and 24/7 health consultation, targeting both local and international patients.

Strengths
  • + Award-winning clinic (Best Dental Clinic 2025)
  • + Advanced technology (AI-guided robotic implants)
  • + Multilingual staff (English, Arabic)
  • + Comprehensive patient support (free check-up, coordinator, 24/7 helpline)
  • + International patient coordination
Weaknesses
  • − No prices published
  • − No dentist specializations listed for all dentists
  • − No operating licence or professional registrations verifiable
  • − No aftercare instructions or documentation details
  • − No review ratings or authenticity information
Complaint & safety record

3 qualified complaint incidents

2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Moderate CL-Q · 2026-01-07 source

The patient reported dissatisfaction with the quality of dental work, leading to a low rating.

Serious CL-Q · 2025-12-24 source

The patient reported crowns that failed within months and needed corrective treatment in the UK.

Serious CL-Q · 2025-12-23 source

The patient reported multiple dental procedures including extraction, root canal, and crowns that resulted in persistent gaps, color/size discrepancies, and lack of response from the clinic.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 14/15
Working website 2/2
Dentists named 3/3
Dentist specialisations listed 1/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 2/8
? On-site dental imaging / CBCT 0/3
Surgical treatment capability 2/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 4.5/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 0.5/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability0/5
?Structured data on the site0/1.5
?Indexable, machine-readable treatment information0/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

DentistSpecialisationLicence no.
Dr. İsmail Güleçadvanced surgery and esthetic dentistrynot published
Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
  • · Indexable, machine-readable treatment information
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Website: dentanew.com
Phone: +90 (212) 635 04 44
Address: Istanbul’s historic Fatih/Balat district
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (10)
  • ✓ Working website
  • ✓ Dentists named
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ Address & map published
  • ✓ Surgical treatment capability
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ International-patient coordination
Partial (2)
  • ◐ Dentist specialisations listed
  • ◐ Pre-visit online consultation
Not verified (17)
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT
  • ? Documented sterilisation / hygiene protocol
  • ? Emergency-response arrangements

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Dentanew — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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