Dentakay Dental Clinic
Under our open methodology this clinic scored 3.5/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İstanbul, Turkey.
Rank #203 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 158 public reviews (100 Trustpilot · 58 Google)
Clinical accuracy reviewed by Dr Dilan Najat Abdah · GDC 268189 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Dentakay Dental Clinics is an international dental organization with multiple locations in Turkey, the UK, and beyond, offering a wide range of treatments including implants, crowns, and orthodontics. The website provides information on services, locations, and a free online consultation, but lacks details on pricing, dentist names, and specific credentials.
- + Multiple clinic locations across countries
- + Wide range of dental services listed
- + Free online consultation available
- + WhatsApp contact provided
- + English-language site with multilingual options
- − No dentist names or specializations listed
- − No prices or ranges published
- − No operating licence or registration details
- − No aftercare instructions or documentation mentioned
- − No reviews or ratings visible
18 qualified complaint incidents
8 serious (S3) · 1 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported an untreated cyst that enlarged after implant placement, a painful tooth requiring unexpected root canal treatment, and ill-fitting crowns causing bruxism, with the clinic refusing corrective care.
The patient reported a bridge implant tooth that came off multiple times, requiring repeated regluing, and was advised by their UK dentist to convert to a screw-retained restoration, but the clinic refused to provide a remote answer and insisted on an in-person visit.
The patient reported being contacted repeatedly by clinic staff via phone and WhatsApp while on holiday, despite having stated they would proceed with treatment after returning, which they considered harassment.
The patient reported receiving the wrong color for dental work and being ignored by the clinic despite multiple attempts to contact them.
The patient reported crowns that repeatedly came loose, requiring multiple visits for recementation, and the clinic offered a refund only if the crowns were returned.
The patient reported crowns and implants causing pain, cost discrepancies, and aftercare issues including a request to remove a review in exchange for free treatment.
The patient reported losing 4 upper front implants after 2 years and lower veneers detaching, despite raising concerns earlier.
The patient reported not receiving a treatment estimate prepared on site.
The patient reported severe pain after extractions, sinus lift, bone graft, and implant placement, with French dentists stating the work was poorly done from start to finish.
The patient reported that the doctor failed to attend two scheduled consultations and did not follow up after a technology issue.
The patient reported permanent nerve injury after implant placement, with persistent numbness in the chin, lower lip, and neck for over a year.
The patient reported misaligned teeth causing eating difficulty, incorrect cost estimates, rushed treatment, and unresolved billing issues for root canals.
The patient reported poor communication and lack of empathy from the aftercare department, despite being satisfied with the clinical treatment.
The patient reported that the clinic failed to pay referral fees as agreed for two referred patients, and staff mocked him when he contacted them about it.
The patient reported that the clinic changed the treatment plan upon arrival due to missing abutment, did not perform agreed corrections, and provided rushed care.
The patient reported being charged the same price for zirconium crowns as for more expensive emax crowns, and the clinic refused to release their data to another dentist.
The patient reported that a family member with a 10-year warranty on dental implants was denied care for pain and discomfort, with requests for appointments ignored.
The patient reported that two dental bridges fell out after a year and a half, and the clinic raised the price by €350 upon arrival after giving a fixed quote.
Red-flag penalty applied: -10 points (capped at −20).
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
No named dentists with licence numbers were found on the clinic website.
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Surgical treatment capability
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · Structured data on the site
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 100 | 2026-07-13 |
| 58 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Service list published
- ✓ English-language site
- ✓ English spoken
- ✓ Usable messaging / WhatsApp channel
- ✓ Pre-visit online consultation
- ✓ International-patient coordination
- ◐ Clear contact details
- ◐ Address & map published
- ? Dentists named
- ? Dentist specialisations listed
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Dentakay Dental Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →