Dentakademi
Under our open methodology this clinic scored 17/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.
Rank #181 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 160 public reviews (100 Trustpilot · 60 Google)
Clinical accuracy reviewed by Dr Morteza Neshat Omidvaran · GDC 211103 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
DentAkademi is a dental clinic in Maltepe, Istanbul, offering a wide range of services including implants, orthodontics, and cosmetic dentistry. The clinic has multilingual support and is open 7 days a week, with a strong online presence and positive patient reviews.
- + Multilingual website (English, Arabic, French, Russian, Chinese)
- + Wide range of services listed
- + Contact details including WhatsApp
- + Positive patient reviews with high rating
- + International accreditations mentioned
- − No prices published
- − No dentist licence numbers
- − No aftercare instructions visible
- − No emergency procedures mentioned
- − No structured data evident
11 qualified complaint incidents
4 serious (S3) · 2 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported speech loss after a wrong wisdom tooth extraction, requiring pain management treatment and incurring significant costs.
The patient reported nerve damage from treatment, requiring two years of medication and ongoing legal action against the clinic.
The patient reported extraction of 7 healthy teeth and poorly fitted implants/bridge, with ignored complaints about temporary prosthesis color mismatch.
The patient reported that the clinic quoted a price via WhatsApp, then tripled it upon arrival in Istanbul, causing financial loss for travel expenses.
The patient reported a bait-and-switch pricing tactic where the quoted price increased by 30% after a lengthy consultation, and suspected fake positive reviews.
The patient reported being kept waiting for 1.5 hours without information and left without treatment due to poor organizational quality.
The patient reported root canal treatments on two children that failed within months, requiring extractions, and alleged the clinic solicited positive reviews.
The patient reported that 8 implants and implant-supported prostheses became useless after treatment at Dent Academy.
The patient reported unfriendly reception from information desk staff.
The patient reported feeling anxious and uncomfortable due to a dentist's condescending tone and remarks during orthodontic consultations, leading them to abandon treatment.
The patient reported zirconium crowns that fell out, causing gum damage and requiring corrective treatment elsewhere, with no receipt provided.
Red-flag penalty applied: -10 points (capped at −20).
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
| Dentist | Specialisation | Licence no. |
|---|---|---|
| Dt. Umur ARIKAN | Oral Diagnoz | not published |
| Dt. Göker TAŞKINSU | — | not published |
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Pre-visit online consultation
- · Structured data on the site
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 100 | 2026-07-13 |
| 60 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Dentists named
- ✓ Dentist specialisations listed
- ✓ Service list published
- ✓ Clear contact details
- ✓ English-language site
- ✓ Address & map published
- ✓ Surgical treatment capability
- ✓ Bayesian-adjusted rating (prior 4.0, weight 25)
- ✓ English spoken
- ◐ Review authenticity & platform diversity
- ◐ Review recency & continuity
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
- ? Documented sterilisation / hygiene protocol
- ? Emergency-response arrangements
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Dentakademi — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →