Evidence-based · no clinic pays for placement
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Clinic scorecard

Dentafix

Under our open methodology this clinic scored 26.3/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Izmir, Turkey.

Rank #171 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 87 public reviews (27 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Gita Goudarzi Nejad · GDC 229301 · verifiable at olr.gdc-uk.org

26.3
/100
Clinic identity

Who this clinic is

Trading name Dentafix clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Izmir independently observed
Address Aksoy Mah. No:38E Karşıyaka/İzmir clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website dentafix.com.tr independently observed
Phone +90 538 393 8035 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
15.27/35
Information Transparency
10/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
5/5
Summary

DentaFİX Dental Clinic offers a wide range of dental treatments in İzmir and Nevşehir, Turkey, targeting international patients with services like implants, crowns, and smile design. The site provides contact details, a free consultation option, and mentions a high trust score, but lacks specific pricing and dentist information.

Strengths
  • + Comprehensive list of treatments
  • + Clear contact and address
  • + Free online consultation offered
  • + Multilingual site (EN, TR, DE)
  • + WhatsApp and messaging available
Weaknesses
  • − No dentist names or specializations listed
  • − No prices published
  • − No operating licence or certifications shown
  • − No aftercare or emergency protocols documented
  • − No structured data or machine-readable identity
Complaint & safety record

7 qualified complaint incidents

3 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Moderate CL-Q · 2025-03-21 source

The patient reported a rushed extraction recommendation, inadequate discussion of alternatives, and post-extraction pain and regret.

Serious CL-Q · 2026-06-09 source

The patient reported three implants failing within two months, ongoing pain, and difficulty obtaining antibiotics.

Serious CL-Q · 2026-03-04 source

The patient reported that their mother's implant broke within two years and the clinic has not provided the implant brand for follow-up care.

Serious CL-Q · 2026-01-11 source

The patient reported two crowns detaching within 9 months of placement.

Moderate FI · 2025-11-11 source

The patient reported unexpected additional costs at Dentfix Clinic after arriving for treatment, leading to cancellation and seeking care elsewhere.

Minor CL-Q · 2025-07-25 source

The patient reported only bad experiences at the clinic without providing specific details.

Moderate CL-Q · 2025-05-13 source

The patient reported disorganized scheduling, a lab tooth breaking during placement, and the clinic suggesting an extended stay without considering the patient's age and health conditions.

Red flags
medium -4
Pattern of serious complaints
3 serious (S3) complaints on record within the window.

Red-flag penalty applied: -4 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 10/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 0/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 5/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 1/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Phone: +90 538 393 8035
Address: Aksoy Mah. No:38E Karşıyaka/İzmir
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot272026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (9)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ Address & map published
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ Pre-visit online consultation
  • ✓ International-patient coordination
Partial (0)
  • none
Not verified (20)
  • ? Dentists named
  • ? Dentist specialisations listed
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Dentafix — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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