Dent Hekim
Under our open methodology this clinic scored 14.8/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.
Rank #183 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 64 public reviews (5 Trustpilot · 59 Google)
Clinical accuracy reviewed by Dr Dilan Najat Abdah · GDC 268189 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Dent Hekim is a dental clinic with branches in Başakşehir and Kağıthane, Istanbul, offering a range of treatments including implants, cosmetic dentistry, and orthodontics. The website provides contact details, doctor names, and service descriptions but lacks pricing information and verifiable licences.
- + Multilingual website (Turkish, English, Arabic)
- + Clear contact details and address
- + List of services and treatments
- + Online appointment booking
- + WhatsApp and messaging available
- − No prices or ranges published
- − No operating licence or professional registrations shown
- − No aftercare instructions or documentation details
- − No review or rating information
- − No structured data or machine-readable identity
10 qualified complaint incidents
6 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported persistent pain after dental treatment and inability to access their CT scan in a usable format despite repeated requests.
The patient reported persistent pain and inflammation in a lower tooth after treatment, and the clinic refused to provide a CT scan for a second opinion.
The patient reported paying £100 for a consultation that was never booked, with unresponsive staff and no online booking system.
The patient reported that all 27 crowns failed within a year, causing infections, and required complete re-treatment in France.
The patient reported that the clinic used substandard materials and inexperienced staff, resulting in ruined dental work.
The patient reported that the clinic used poor-quality materials and assigned untrained interns, resulting in damage to their mouth.
The patient reported severe pain, violent treatment, and soaked clothing with blood after returning to the clinic for follow-up, with unresolved communication issues.
The patient reported severe pain after treatment, aggressive nerve treatment causing bleeding, and lack of response from the clinic.
The patient reported zirconia crowns with finishing issues, sensitivity, retained nerves in three teeth, and two loose crowns, with French dentists refusing to correct the work.
The patient reported dissatisfaction with orthodontic treatment, citing poor communication and lack of interest from the doctor.
Red-flag penalty applied: -4 points (capped at −20).
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
| Dentist | Specialisation | Licence no. |
|---|---|---|
| Emre Atasoy | Diş Hekimi | not published |
| Mücahit Ergül | Diş Hekimi | not published |
| Aylar Teke | Estetik Diş Hekimi | not published |
| Cemal Cemiloğlu | Mesul Müdür | not published |
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 5 | 2026-07-13 |
| 59 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Dentists named
- ✓ Service list published
- ✓ Clear contact details
- ✓ English-language site
- ✓ Address & map published
- ✓ English spoken
- ✓ Usable messaging / WhatsApp channel
- ✓ Pre-visit online consultation
- ◐ Dentist specialisations listed
- ◐ International-patient coordination
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
- ? Surgical treatment capability
- ? Documented sterilisation / hygiene protocol
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Dent Hekim — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →