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Clinic scorecard

Dent Glow Clinic

Under our open methodology this clinic scored 40.4/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İzmir, Turkey.

Rank #127 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 159 public reviews (100 Trustpilot · 59 Google)

Clinical accuracy reviewed by Dr Gita Goudarzi Nejad · GDC 229301 · verifiable at olr.gdc-uk.org

40.4
/100
Clinic identity

Who this clinic is

Trading name Dent Glow Clinic clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City İzmir independently observed
Address Park Office Plaza, Izmir, Turkey clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website dentglow.com independently observed
Phone +90 232 203 00 00 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
20.88/35
Information Transparency
11.5/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
5/8
Aftercare & Documentation
2/5
Reputation & Reviews
0/10
Communication & Access
5/5
Summary

Dent Glow Clinic, founded in 2021 and located in Izmir, Turkey, offers a range of dental services including cosmetic dentistry, implants, whitening, and gum treatment. The clinic emphasizes dental tourism with modern facilities, in-house DVT, and a digital laboratory, providing personalized treatment plans and aftercare support.

Strengths
  • + English-language website
  • + Clear contact details including WhatsApp
  • + Services listed comprehensively
  • + Address provided
  • + On-site imaging (DVT) mentioned
  • + Surgical capabilities listed
  • + International patient coordination described
  • + Free online consultation offered
Weaknesses
  • − No prices published
  • − Dentist names only partially given (one name with typo)
  • − No specializations listed for dentists
  • − No operating licence verifiable
  • − No professional registration numbers
  • − No sterilisation protocol mentioned
  • − No emergency procedures mentioned
  • − No aftercare instructions in English explicitly shown
  • − No review ratings or authenticity evidence
Complaint & safety record

6 qualified complaint incidents

3 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Moderate FI · 2023-09-20 source

The patient reported paying a £500 deposit for dental work at a pop-up clinic, then requested a refund due to financial hardship but was ignored.

Serious CL-Q · 2026-04-18 source

The patient reported a tooth breaking within 2 months of treatment, refusal to reschedule fitting, and failure to extract a decayed molar as promised.

Minor CL-Q · 2026-02-20 source

The patient reported lack of contact from the clinic for weeks.

Serious CL-Q · 2026-02-11 source

The patient reported zirconium veneers that look like dentures, cause ongoing pain, and were fitted without satisfaction checks, with the clinic refusing to address concerns.

Minor CL-Q · 2025-12-20 source

The patient reported poor communication and slow responses from a clinic contact regarding dental implant inquiries.

Serious CL-Q · 2025-09-02 source

The patient reported that the clinic did not honor pricing agreements, used cheap materials, and provided work that failed within a month.

Red flags
medium -4
Pattern of serious complaints
3 serious (S3) complaints on record within the window.

Red-flag penalty applied: -4 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 11.5/15
Working website 2/2
Dentists named 1.5/3
Dentist specialisations listed 0/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 5/8
On-site dental imaging / CBCT 3/3
Surgical treatment capability 2/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 2/5
Written English aftercare instructions 1/2
Complete patient-record / documentation handover 1/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 5/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 1/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

DentistSpecialisationLicence no.
G rkan Metinnot published
Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Website: dentglow.com
Phone: +90 232 203 00 00
Address: Park Office Plaza, Izmir, Turkey
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot1002026-07-13
Google592026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (11)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ Address & map published
  • ✓ On-site dental imaging / CBCT
  • ✓ Surgical treatment capability
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ Pre-visit online consultation
Partial (3)
  • ◐ Dentists named
  • ◐ Written English aftercare instructions
  • ◐ Complete patient-record / documentation handover
Not verified (15)
  • ? Dentist specialisations listed
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? Documented sterilisation / hygiene protocol
  • ? Emergency-response arrangements

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Dent Glow Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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