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Clinic scorecard

DCI Dental Clinic Fethiye

Under our open methodology this clinic scored 15/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Fethiye, Turkey.

Rank #182 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 76 public reviews (17 Trustpilot · 59 Google)

Clinical accuracy reviewed by Dr Umayr Ismail Nagdi · GDC 285049 · verifiable at olr.gdc-uk.org

15
/100
Clinic identity

Who this clinic is

Trading name DCI Dental Clinic Fethiye clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Fethiye independently observed
Address not published / pending editorial verification pending
Founded not published / pending editorial verification pending
Website dcident.com independently observed
Phone not published / pending editorial verification pending
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
18.98/35
Information Transparency
0/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
0/5
Complaint & safety record

11 qualified complaint incidents

5 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Minor CL-Q · 2024-12-02 source

The patient reported that the clinic did not honor a guarantee.

Serious FI · 2024-11-25 source

The patient reported that after paying for implants and bone grafting, the clinic refused to refund 50% of tickets as promised and demanded an additional 5% bank fee not included in the initial cost.

Minor CL-Q · 2024-08-23 source

The patient reported being quoted a high price for composite bonding and then being told to go to India for a cheaper option, which they found racist and unprofessional.

Serious CL-Q · 2024-04-25 source

The patient reported unsanitary conditions, lack of temporary crowns leading to bite changes, ill-fitting crowns, and unprofessional communication from staff.

Serious CL-Q · 2023-09-24 source

The patient reported severe pain during implant surgery due to an undiagnosed abscess, leading to trauma and inability to complete treatment, with unresolved financial issues.

Moderate CL-Q · 2025-01-01 source

The patient reported that fillings and root canal treatments were ineffective and teeth worsened, with no professionalism observed.

Moderate CL-Q · 2025-01-01 source

The patient reported a filling done improperly and the clinic refusing to stand behind their work.

Moderate CL-Q · 2024-01-31 source

The patient reported that during root canal treatment for her daughter, a piece of tissue was broken in the canal by the first dentist, who left without informing them; the second dentist completed the treatment, but the clinic burned the daughter's hair during the final step.

Moderate CL-Q · 2024-01-31 source

The patient reported a root canal treatment where a previous doctor left tissue inside the tooth, and during a subsequent visit, an assistant set the patient's hair on fire, causing burns.

Serious CL-Q · 2023-09-15 source

The patient reported severe pain during treatment due to an undiagnosed abscess, difficulty obtaining implant passport, and being charged full price for a denture after deciding not to proceed with implant surgery.

Serious CL-Q · 2023-09-15 source

The patient reported severe pain during implant surgery due to an abscess, lack of implant passport, and being charged the full implant fee after switching to a denture.

Red flags
medium -4
Pattern of serious complaints
5 serious (S3) complaints on record within the window.

Red-flag penalty applied: -4 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 0/15
? Working website 0/2
? Dentists named 0/3
? Dentist specialisations listed 0/2
? Service list published 0/3
? Clear contact details 0/2
? English-language site 0/2
? Address & map published 0/1
Price Transparency 0/10
? Prices or ranges published 0/4
? Implant price listed 0/2
? Crown price listed 0/2
? Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 0/5
? English spoken 0/2
? Usable messaging / WhatsApp channel 0/1.5
? Pre-visit online consultation 0/1
? International-patient coordination 0/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability0/5
?Structured data on the site0/1.5
?Indexable, machine-readable treatment information0/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Working website
  • · Dentists named
  • · Dentist specialisations listed
  • · Service list published
  • · Clear contact details
  • · English-language site
  • · Address & map published
  • · Prices or ranges published
  • · Implant price listed
  • · Crown price listed
  • · Consultation price listed
  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · English spoken
  • · Usable messaging / WhatsApp channel
  • · Pre-visit online consultation
  • · International-patient coordination
  • · Structured data on the site
  • · Indexable, machine-readable treatment information
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Website: dcident.com
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot172026-07-13
Google592026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (0)
    Partial (0)
    • none
    Not verified (29)
    • ? Working website
    • ? Dentists named
    • ? Dentist specialisations listed
    • ? Service list published
    • ? Clear contact details
    • ? English-language site
    • ? Address & map published
    • ? Prices or ranges published
    • ? Implant price listed
    • ? Crown price listed

    Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

    Clinic response · right of reply

    What the clinic has said

    Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

    Sources
    • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
    • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
    Change history
    • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
    Request an audit

    Anyone — including DCI Dental Clinic Fethiye — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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