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Clinic scorecard

CTG Ağız ve Diş Sağlığı Merkezi

Under our open methodology this clinic scored 28.6/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Izmir, Turkey.

Rank #166 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 60 public reviews (0 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Gita Goudarzi Nejad · GDC 229301 · verifiable at olr.gdc-uk.org

28.6
/100
Clinic identity

Who this clinic is

Trading name CTG Ağız ve Diş Sağlığı Merkezi clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Izmir independently observed
Address İzmir Kahramanlar clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website ctg.dental independently observed
Phone not published / pending editorial verification pending
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
15.8/35
Information Transparency
13/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
3.5/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
2.25/5
Summary

CTG Dental is a dental clinic in Izmir, Turkey, established in 2010, offering a wide range of services including implants, aesthetics, orthodontics, pediatric dentistry, and treatment under sedation or general anesthesia. The website is primarily in Turkish and provides detailed service descriptions but lacks pricing information and dentist names.

Strengths
  • + Comprehensive service list
  • + Mentions sedation and general anesthesia
  • + WhatsApp contact available
  • + Address provided
Weaknesses
  • − No English version
  • − No prices listed
  • − No dentist names or specializations
  • − No operating licence details
Complaint & safety record

9 qualified complaint incidents

1 serious (S3) · 1 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Serious CL-Q · 2026-07-05 source

The patient reported that implant treatment has been ongoing for two years without placement, with unfulfilled promises of appointments, causing mental and financial distress.

Minor AC · 2026-04-19 source

The patient reported being denied an urgent appointment due to not being a recent patient, despite having been a long-term former patient in pain.

Moderate HY · 2026-04-11 source

The patient reported concerns about inexperienced staff and poor hygiene at the clinic.

Moderate CL-Q · 2025-11-27 source

The patient reported that temporary dental retainers for her 8-year-old daughter broke within months and the clinic demanded full price for retreatment, leaving treatment unfinished.

Moderate CL-Q · 2025-08-19 source

The patient reported dissatisfaction with implant treatment, requiring multiple visits and doctor changes, and inability to obtain elastics for implants.

Moderate CL-Q · 2025-08-19 source

The patient reported disrespectful communication from the dentist and being charged more than the agreed price for orthodontic treatment.

Moderate FI · 2025-08-16 source

The patient reported being charged additional fees during orthodontic treatment beyond the initial agreed price of 45,000 TL, causing financial and emotional harm.

Moderate CL-Q · 2025-07-22 source

The patient reported being misled about the treating dentist's experience and qualifications for their child's procedure under general anesthesia.

Critical CL-Q · 2024-02-13 source

The patient reported that the hospital ruined their child's life and the child can no longer go to the doctor.

Red flags
high -6
Critical safety complaint on record
1 critical (S4) patient complaint(s) documented.

Red-flag penalty applied: -6 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 13/15
Working website 2/2
Dentists named 3/3
Dentist specialisations listed 2/2
Service list published 3/3
Clear contact details 2/2
English-language site 0/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 3.5/8
On-site dental imaging / CBCT 1.5/3
Surgical treatment capability 2/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 2.25/5
English spoken 0/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 0.5/1
International-patient coordination 0.25/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability3.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
Accessible machine-readable clinic identity2/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
Contact information

For identification only; may change — verify with the clinic directly.

Website: ctg.dental
Address: İzmir Kahramanlar
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (8)
  • ✓ Working website
  • ✓ Dentists named
  • ✓ Dentist specialisations listed
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ Address & map published
  • ✓ Surgical treatment capability
  • ✓ Usable messaging / WhatsApp channel
Partial (3)
  • ◐ On-site dental imaging / CBCT
  • ◐ Pre-visit online consultation
  • ◐ International-patient coordination
Not verified (18)
  • ? English-language site
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? Documented sterilisation / hygiene protocol
  • ? Emergency-response arrangements

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including CTG Ağız ve Diş Sağlığı Merkezi — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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