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Clinic scorecard

CeDent

Under our open methodology this clinic scored 43/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.

Rank #119 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 59 public reviews (0 Trustpilot · 59 Google)

Clinical accuracy reviewed by Dr Mariano Eduardo Balabanian Galeano · GDC 204540 · verifiable at olr.gdc-uk.org

43
/100
Clinic identity

Who this clinic is

Trading name CeDent clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Istanbul independently observed
Address Aksaray Mahallesi Yokuş Çeşme Sk. No:58/1 Cerrahpaşa Fatih İstanbul clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website cedent.com.tr independently observed
Phone +90 212 530 48 48 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
29.27/35
Information Transparency
8/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0.75/8
Aftercare & Documentation
0/5
Reputation & Reviews
3/10
Communication & Access
2/5
Summary

CeDent is a dental clinic in Fatih, Istanbul, offering implant treatments, smile design, teeth cleaning, and emergency dental care. The clinic claims to serve over 500,000 patients and has high ratings on Google and Trustpilot.

Strengths
  • + Services listed clearly
  • + Contact details provided
  • + Address published
  • + WhatsApp channel available
  • + 7/24 emergency service mentioned
  • + High review ratings displayed
Weaknesses
  • − No dentist names or specializations listed
  • − No prices published
  • − Site is in Turkish only
  • − No operating licence shown
  • − No aftercare instructions in English
  • − No structured data evident
Complaint & safety record

2 qualified complaint incidents

1 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Serious CL-Q · 2026-05-10 source

The patient reported that a pain-free tooth was extracted unnecessarily after a dentist insisted on extraction without proper examination, and subsequent dentists confirmed the tooth could have been saved with root canal treatment.

Minor CL-Q · 2026-05-10 source

The patient reported being ignored by clinic staff, lack of professional attire, and an unhygienic environment during a visit for their wife's tooth pain.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 8/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 0/2
Service list published 3/3
Clear contact details 2/2
English-language site 0/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0.75/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
Emergency-response arrangements 0.75/1.5
Aftercare & Documentation 0/5
Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 3/10
Bayesian-adjusted rating (prior 4.0, weight 25) 2/4
Review authenticity & platform diversity 1/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 2/5
English spoken 0/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 0.5/1
? International-patient coordination 0/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · International-patient coordination
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Website: cedent.com.tr
Phone: +90 212 530 48 48
Address: Aksaray Mahallesi Yokuş Çeşme Sk. No:58/1 Cerrahpaşa Fatih İstanbul
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google592026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (5)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ Address & map published
  • ✓ Usable messaging / WhatsApp channel
Partial (4)
  • ◐ Emergency-response arrangements
  • ◐ Bayesian-adjusted rating (prior 4.0, weight 25)
  • ◐ Review authenticity & platform diversity
  • ◐ Pre-visit online consultation
Not verified (20)
  • ? Dentists named
  • ? Dentist specialisations listed
  • ? English-language site
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including CeDent — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

Spotted an error?

Corrections are reviewed against sources and applied with a public change-history entry. Report an error →