Caddenova
Under our open methodology this clinic scored 56.2/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.
Rank #12 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 60 public reviews (0 Trustpilot · 60 Google)
Clinical accuracy reviewed by Dr Amarat Kaur Bal · GDC 258552 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Caddenova Dental Clinic offers a range of dental treatments including implants, orthodontics, and aesthetic dentistry. The clinic emphasizes experience, hygiene, and patient satisfaction, with a modern facility located on Bagdat Avenue.
- + Bilingual website (Turkish and English)
- + Detailed service list
- + Dentist names and specializations provided
- + Recent positive reviews from international patients
- + Emphasis on sterilization and hygiene
- − No prices published
- − No operating licence mentioned
- − No contact details (phone, email, WhatsApp) provided
- − No address or map published
- − No aftercare instructions or documentation mentioned
- − No emergency procedures described
2 qualified complaint incidents
0 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported a tooth breaking shortly after treatment by Dr. Furkan, and a subsequent visit with Dr. Fatih who dismissed the break, made inappropriate comments, and refused to perform the requested procedure.
The patient reported that the clinic refused to provide a price for tartar removal over the phone, requiring an in-person exam first, which they found inconvenient and unreasonable.
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
| Dentist | Specialisation | Licence no. |
|---|---|---|
| Fatih Kozan | Aesthetic Dentistry / General Dentistry | not published |
| Furkan Basak | Implantology and General Dentistry | not published |
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 0 | 2026-07-13 |
| 60 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Dentists named
- ✓ Dentist specialisations listed
- ✓ Service list published
- ✓ English-language site
- ✓ Review recency & continuity
- ✓ English spoken
- ◐ Clear contact details
- ◐ Address & map published
- ◐ Surgical treatment capability
- ◐ Documented sterilisation / hygiene protocol
- ◐ Bayesian-adjusted rating (prior 4.0, weight 25)
- ◐ Review authenticity & platform diversity
- ◐ International-patient coordination
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
- ? Emergency-response arrangements
- ? Written English aftercare instructions
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Caddenova — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →