Biruni Üniversitesi Diş Hastanesi
Under our open methodology this clinic scored 34.7/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.
Rank #146 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 60 public reviews (0 Trustpilot · 60 Google)
Clinical accuracy reviewed by Dr Dilan Najat Abdah · GDC 268189 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
Biruni University Dental Hospital is a university-affiliated dental hospital in Istanbul, offering a wide range of dental services across eight core disciplines with a strong academic team. The website provides contact details, address, and working hours, and is available in both Turkish and English.
- + Strong academic team with specialist physicians
- + High hygiene standards documented
- + Comprehensive service list across eight disciplines
- + English-language site available
- + Clear contact details and address
- − No prices or ranges published
- − No individual dentist names or specializations listed
- − No verifiable operating licence or professional registrations
- − No aftercare instructions or cross-border procedures mentioned
- − No online consultation or WhatsApp number provided
14 qualified complaint incidents
2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported that after a tooth extraction, half of the tooth remained and the clinic demanded a fee to complete the procedure.
The patient reported being charged an examination fee and a 4,000 TL upfront analysis fee for aligners, with a non-definite quote of 125,000 TL that may increase after analysis.
The patient reported serious harm from orthodontic treatment, misleading information, and refusal to refund fees.
The patient reported that the clinic insisted on surgery despite their refusal, and withheld a 5000 TL refund for treatment not started.
The patient reported that the clinic confiscated their ID due to inability to pay for treatment.
The patient reported persistent pain after dental treatment, requiring repeat procedure with additional cost, and unresolved complaint.
The patient reported that the clinic does not work during working hours and makes excuses.
The patient reported a three-hour wait at a hospital dental clinic without being seen or having a case opened.
The patient reported discomfort due to non-functional air conditioning and sweating staff during surgical treatment.
The patient reported that the clinic demanded additional payment after treatment began, citing a documentation error, and refused to continue treatment unless the extra fee was paid.
The patient reported repeated appointment cancellations for their son's examination and price quote, causing inconvenience.
The patient reported that the clinic focused on selling implants instead of treating a painful tooth, and provided no pain management advice.
The patient reported a rushed tartar cleaning, a root canal with a temporary filling that fell out after 2 days causing eating difficulty, and a high charge of 4000 TL that was claimed to be covered by SGK.
The patient reported being charged for wisdom teeth extraction after being told it would be covered by insurance, despite providing proof of coverage.
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
No named dentists with licence numbers were found on the clinic website.
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · Pre-visit online consultation
- · Structured data on the site
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 0 | 2026-07-13 |
| 60 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- ✓ Working website
- ✓ Dentist specialisations listed
- ✓ Service list published
- ✓ Clear contact details
- ✓ English-language site
- ✓ Address & map published
- ✓ Surgical treatment capability
- ✓ Documented sterilisation / hygiene protocol
- ✓ English spoken
- ✓ International-patient coordination
- ◐ Dentists named
- ◐ Usable messaging / WhatsApp channel
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
- ? Consultation price listed
- ? Healthcare facility operating licence (verifiable)
- ? International Health Tourism authorisation (where marketed to intl patients)
- ? Treating dentists’ professional registrations independently verifiable
- ? On-site dental imaging / CBCT
- ? Emergency-response arrangements
- ? Written English aftercare instructions
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Biruni Üniversitesi Diş Hastanesi — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →