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Clinic scorecard

Bezmialem Vakıf Üniversitesi Diş Hekimliği Hastanesi

Under our open methodology this clinic scored 11.3/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.

Rank #192 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 60 public reviews (0 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Hasan Mustafa Najat · GDC 80316 · verifiable at olr.gdc-uk.org

11.3
/100
Clinic identity

Who this clinic is

Trading name Bezmialem Vakıf Üniversitesi Diş Hekimliği Hastanesi clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Istanbul independently observed
Address Bezmialem Vakıf Üniversitesi, Diş Hekimliği Hastanesi (implied from site structure) clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website bezmialem.edu.tr independently observed
Phone not published / pending editorial verification pending
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
7.52/35
Information Transparency
5.5/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
2.25/5
Summary

The website is for Bezmialem Vakıf Üniversitesi, a Turkish university with a dental hospital. The site provides general information about the university and its faculties but lacks specific details about dental services, pricing, or dentist profiles.

Strengths
  • + University-affiliated dental hospital
  • + English language version available
  • + Comprehensive university information
Weaknesses
  • − No dentist names or specializations listed
  • − No service or price information
  • − No contact details for the dental clinic
  • − No aftercare or documentation information
  • − No review or rating system
Complaint & safety record

10 qualified complaint incidents

3 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Serious CL-Q · 2026-05-09 source

The patient reported paying extra for a specialist for denture replacement, but experienced repeated breakage of temporary teeth, incorrect measurements, lack of specialist involvement, and psychological abuse.

Minor CL-Q · 2026-04-29 source

The patient reported difficulty scheduling an appointment, long wait times, brief consultation, and lack of explanation about the procedure.

Serious CL-Q · 2026-03-18 source

The patient reported a poorly made crown that required redoing at another institution after multiple failed impressions over five months.

Minor CL-Q · 2026-03-17 source

The patient reported rude receptionists, high fees for root canal treatment, and poor communication about intern procedures.

Moderate FI · 2026-02-11 source

The patient reported being charged 28,000 TL for two space maintainers and fillings, considering it a rip-off.

Minor CL-Q · 2025-12-26 source

The patient reported lack of information about procedures, indifferent staff, and poor service quality.

Moderate CL-Q · 2025-12-02 source

The patient reported retainer warping and filling material loosening within two months, with poor service and long waits for on-call dentist.

Serious CL-Q · 2025-11-17 source

The patient reported that during tartar cleaning the clinic broke the root of a filled tooth and failed to provide a system or direct them for a filling, leaving them with a broken tooth.

Minor CL-Q · 2025-10-15 source

The patient reported a long wait and lack of clear communication during a dental visit involving about 20 teeth, feeling it was a money trap.

Moderate CL-Q · 2025-04-18 source

The patient reported that their child's orthodontic treatment was used as a training case for students, resulting in errors that required later correction.

Red flags
medium -4
Pattern of serious complaints
3 serious (S3) complaints on record within the window.

Red-flag penalty applied: -4 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 5.5/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 0/2
Service list published 0/3
Clear contact details 1/2
English-language site 2/2
Address & map published 0.5/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
Written English aftercare instructions 0/2
Complete patient-record / documentation handover 0/2
Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
Review authenticity & platform diversity 0/2
Review recency & continuity 0/2
Substantive responses to reviews 0/2
Communication & Access 2.25/5
English spoken 2/2
Usable messaging / WhatsApp channel 0/1.5
Pre-visit online consultation 0/1
International-patient coordination 0.25/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.75/5
Structured data on the site0/1.5
Indexable, machine-readable treatment information0.75/1.5
Accessible machine-readable clinic identity1/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
Contact information

For identification only; may change — verify with the clinic directly.

Address: Bezmialem Vakıf Üniversitesi, Diş Hekimliği Hastanesi (implied from site structure)
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (3)
  • ✓ Working website
  • ✓ English-language site
  • ✓ English spoken
Partial (3)
  • ◐ Clear contact details
  • ◐ Address & map published
  • ◐ International-patient coordination
Not verified (23)
  • ? Dentists named
  • ? Dentist specialisations listed
  • ? Service list published
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Bezmialem Vakıf Üniversitesi Diş Hekimliği Hastanesi — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

Spotted an error?

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