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Clinic scorecard

Beray Ağız ve Diş Sağlığı Polikliniği

Under our open methodology this clinic scored 46.6/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.

Rank #86 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 60 public reviews (0 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Hasan Mustafa Najat · GDC 80316 · verifiable at olr.gdc-uk.org

46.6
/100
Clinic identity

Who this clinic is

Trading name Beray Ağız ve Diş Sağlığı Polikliniği clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Istanbul independently observed
Address İstanbul Pendik clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website beraydis.com independently observed
Phone 0216 375 66 00 clinic-stated, not independently verified
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
29.86/35
Information Transparency
12.5/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
3.5/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
0.75/5
Summary

Beray Ağız ve Diş Sağlığı Polikliniği, İstanbul Pendik'te yüksek teknoloji ekipmanları ve uzman hekim kadrosuyla hizmet vermektedir. Klinik, estetik diş hekimliğinden implant ve ortodontiye kadar geniş bir yelpazede tedavi sunmaktadır.

Strengths
  • + Geniş hizmet yelpazesi
  • + Uzman hekim kadrosu
  • + Yüksek teknoloji ekipmanları
  • + Sterilizasyon kurallarına uyum
Weaknesses
  • − Fiyat bilgisi yok
  • − İngilizce dil desteği yok
  • − Adres detayı eksik
  • − Online konsültasyon yok
Complaint & safety record

10 qualified complaint incidents

1 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Moderate CL-Q · 2026-04-15 source

The patient reported a 9-month delay in single tooth implant treatment due to poor communication and missed appointments without notification.

Minor CL-Q · 2026-03-27 source

The patient reported that a clinic refused to stand behind their work after an orthodontic adhesive came loose twice, and the representative offered money to stop complaining.

Moderate CL-Q · 2025-12-27 source

The patient reported persistent pain after an aesthetic filling on a front tooth, with multiple follow-up visits failing to resolve the issue.

Minor CL-S · 2025-12-19 source

The patient reported a one-hour wait without explanation after arriving on time for an appointment.

Minor CL-Q · 2024-06-06 source

The patient reported receiving an examination and information but felt uncared for.

Moderate FI · 2023-01-27 source

The patient reported that the clinic demanded extra money due to price increases, claimed insufficient payment from a family member, and withheld treatment.

Serious CL-Q · 2022-08-16 source

The patient reported a dental veneer that discolored after 3 months and completely failed after 6 months, with the clinic refusing further assistance.

Minor CL-Q · 2021-08-18 source

The patient reported that the clinic does not stand behind their work.

Minor CL-Q · 2021-04-17 source

The patient reported a rude and money-focused staff member at the entrance, creating a negative atmosphere.

Moderate FI · 2021-04-17 source

The patient reported that the clinic owner demanded more than the agreed-upon price after treatment and did not support staff when problems arose.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 12.5/15
Working website 2/2
Dentists named 3/3
Dentist specialisations listed 2/2
Service list published 3/3
Clear contact details 2/2
English-language site 0/2
Address & map published 0.5/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 3.5/8
? On-site dental imaging / CBCT 0/3
Surgical treatment capability 2/2
Documented sterilisation / hygiene protocol 1.5/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 0.75/5
English spoken 0/2
Usable messaging / WhatsApp channel 0.75/1.5
? Pre-visit online consultation 0/1
? International-patient coordination 0/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

DentistSpecialisationLicence no.
Dr. Berna AkonProtez uzmanınot published
Dr. Rezarta BerishaOrtodonti Uzmanınot published
Dr. Melis Araz TopuzPedonti Uzmanı Çocuk Diş Hekimliğinot published
Dr. Oya Demirtürk GoçgünPeriodontoloji Diş Eti ve Cerrahisi Uzmanınot published
Dt. Uğur BayramDiş Hekiminot published
Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Emergency-response arrangements
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Pre-visit online consultation
  • · International-patient coordination
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Website: beraydis.com
Phone: 0216 375 66 00
Address: İstanbul Pendik
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (7)
  • ✓ Working website
  • ✓ Dentists named
  • ✓ Dentist specialisations listed
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ Surgical treatment capability
  • ✓ Documented sterilisation / hygiene protocol
Partial (2)
  • ◐ Address & map published
  • ◐ Usable messaging / WhatsApp channel
Not verified (20)
  • ? English-language site
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT
  • ? Emergency-response arrangements

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Beray Ağız ve Diş Sağlığı Polikliniği — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

Spotted an error?

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