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Clinic scorecard

Başakdent

Under our open methodology this clinic scored 50/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.

Rank #66 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 59 public reviews (0 Trustpilot · 59 Google)

Clinical accuracy reviewed by Dr Angela Asantewah Nketia · GDC 75025 · verifiable at olr.gdc-uk.org

50
/100
Clinic identity

Who this clinic is

Trading name Başakdent clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Istanbul independently observed
Address Başak Mah. Ertuğrul Gazi Cad. 5.etap Uğur İş Merkezi, D:K:4 D:16, 34306 Başakşehir/İstanbul clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website basakdent.com.tr independently observed
Phone 0212 488 35 55 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
34.03/35
Information Transparency
10/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
2/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
4/5
Summary

Başakdent Ağız Ve Diş Sağlığı Polikliniği is a dental clinic in Istanbul offering a wide range of treatments including implants, orthodontics, and cosmetic dentistry. The site is available in Turkish, English, and Arabic, and provides contact details and an address.

Strengths
  • + Multilingual website (Turkish, English, Arabic)
  • + Comprehensive list of dental services
  • + Contact details including phone, WhatsApp, email, and address
  • + International patient coordination mentioned
  • + Long-standing experience since 2007
Weaknesses
  • − No dentist names or specializations listed
  • − No prices published
  • − No operating licence or professional registrations shown
  • − No aftercare instructions or documentation details
  • − No reviews or ratings visible
Complaint & safety record

1 qualified complaint incident

0 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Moderate CL-Q · 2025-10-06 source

The patient reported that a dentist extracted two adjacent teeth without stitching, causing pain for a week until another doctor stitched the area, providing relief.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 10/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 0/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 2/8
? On-site dental imaging / CBCT 0/3
Surgical treatment capability 2/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 4/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
? Pre-visit online consultation 0/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Pre-visit online consultation
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Phone: 0212 488 35 55
Address: Başak Mah. Ertuğrul Gazi Cad. 5.etap Uğur İş Merkezi, D:K:4 D:16, 34306 Başakşehir/İstanbul
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google592026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (9)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ Address & map published
  • ✓ Surgical treatment capability
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ International-patient coordination
Partial (0)
  • none
Not verified (20)
  • ? Dentists named
  • ? Dentist specialisations listed
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Başakdent — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

Spotted an error?

Corrections are reviewed against sources and applied with a public change-history entry. Report an error →