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Clinic scorecard

Atlas Üniversitesi Diş Hastanesi

Under our open methodology this clinic scored 39.7/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.

Rank #130 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 49 public reviews (0 Trustpilot · 49 Google)

Clinical accuracy reviewed by Dr Morteza Neshat Omidvaran · GDC 211103 · verifiable at olr.gdc-uk.org

39.7
/100
Clinic identity

Who this clinic is

Trading name Atlas Üniversitesi Diş Hastanesi clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Istanbul independently observed
Address Hamidiye Mahallesi Anadolu Caddesi. No:40 Kağıthane/İstanbul clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website dishastanesi.atlas.edu.tr independently observed
Phone 0212 312 19 99 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
27.7/35
Information Transparency
10/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
2/5
Summary

Atlas Üniversitesi Diş Hastanesi is a university dental hospital in Kağıthane, Istanbul, offering a wide range of dental services including surgery, radiology, pedodontics, endodontics, orthodontics, periodontology, prosthetics, and restorative dentistry. The site provides contact details, mentions interpreter support for international patients, and allows online appointment requests, but is entirely in Turkish with no pricing information.

Strengths
  • + Comprehensive list of dental services
  • + University-affiliated, implying quality
  • + Online consultation request available
  • + Interpreter support mentioned
  • + Clear contact details and address
Weaknesses
  • − No dentist names or specializations listed
  • − No pricing information
  • − Site only in Turkish
  • − No verifiable operating licence or registrations
  • − No aftercare or emergency protocols documented
Complaint & safety record

9 qualified complaint incidents

0 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Moderate CL-Q · 2026-02-25 source

The patient reported two unsuccessful root canal treatments by intern students, resulting in a sharp tooth causing a wound and inability to eat for a week.

Minor AC · 2025-12-01 source

The patient reported being unable to reach the clinic by phone for 12 minutes to schedule a checkup.

Minor CL-Q · 2025-11-21 source

The patient reported unprofessional and disrespectful communication from Dr. Suleyman Emre Meseli at Atlas University.

Minor CL-Q · 2025-11-20 source

The patient reported being refused a price quote for a simple elastic band replacement for a prosthesis, leading to frustration and an unresolved service issue.

Moderate CL-Q · 2025-10-23 source

The patient reported a prolonged and painful extraction procedure where anesthesia wore off and multiple clinicians intervened, with ongoing pain after the visit.

Moderate CL-Q · 2025-09-05 source

The patient reported that during a tooth extraction, the doctor broke their existing zirconium crown and has been unable to provide a proper replacement after several visits.

Minor CL-Q · 2025-03-15 source

The patient reported that doctors at the hospital were uninterested and unhelpful, leading them to end treatment and not recommend the clinic.

Moderate AC · 2024-12-26 source

The patient reported a months-long delay in treatment that caused late start of care elsewhere.

Minor CL-Q · 2024-12-04 source

The patient reported a long wait and lack of follow-up for a dental cleaning appointment.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 10/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 2/2
Service list published 3/3
Clear contact details 2/2
English-language site 0/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 2/5
English spoken 0/2
Usable messaging / WhatsApp channel 0.75/1.5
Pre-visit online consultation 1/1
International-patient coordination 0.25/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability3.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
Accessible machine-readable clinic identity2/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
Contact information

For identification only; may change — verify with the clinic directly.

Phone: 0212 312 19 99
Address: Hamidiye Mahallesi Anadolu Caddesi. No:40 Kağıthane/İstanbul
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google492026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (6)
  • ✓ Working website
  • ✓ Dentist specialisations listed
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ Address & map published
  • ✓ Pre-visit online consultation
Partial (2)
  • ◐ Usable messaging / WhatsApp channel
  • ◐ International-patient coordination
Not verified (21)
  • ? Dentists named
  • ? English-language site
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Atlas Üniversitesi Diş Hastanesi — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

Spotted an error?

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