Antalya Smile Designs
Under our open methodology this clinic scored 13/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Antalya, Turkey.
Rank #187 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D
Assessed from 159 public reviews (100 Trustpilot · 59 Google)
Clinical accuracy reviewed by Dr Umayr Ismail Nagdi · GDC 285049 · verifiable at olr.gdc-uk.org
Who this clinic is
We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.
13 qualified complaint incidents
2 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).
The patient reported crown treatment leading to sensitivity and swollen gum, with unresolved support from the clinic for months.
The patient reported that the clinic refused to refund a deposit or any payments after a negative experience, and repeated the same response via email.
The patient reported that treatment was not finished, requiring extra travel and accommodation costs, and the clinic has not responded to refund requests.
The patient reported paying a £200 deposit for treatments, which they withdrew from due to health reasons, and has been repeatedly promised a refund since January 2026 without receiving it.
The patient reported paying a deposit for treatment and then being unable to proceed due to personal reasons, giving ample notice, but the clinic has not responded to messages or calls regarding the deposit refund.
The patient reported paying a refundable deposit of £200 that was not returned despite multiple assurances over 2.5 months.
The patient reported paying a refundable deposit for dental treatment but was unable to obtain a refund after deciding not to proceed, and described the assessing dentist as dismissive and uninterested.
The patient reported constant pain, headaches, misaligned teeth, and a lisp after receiving crowns and implants in Turkey, with the clinic offering only Botox injections as a temporary solution.
The patient reported a deposit that was not returned despite a promised timeline, with the clinic ceasing communication.
The patient reported paying a deposit for a consultation, then requesting a refund within two weeks, but the clinic ignored messages and failed to refund after six weeks, citing a 20-day process.
The patient reported being misled about teeth whitening availability, paying for tartar removal instead, and being denied the procedure due to another patient's arrival.
The patient reported a 15-minute teeth cleaning that they considered low quality and unprofessional.
The patient reported a decline in service quality after switching clinics, including lack of follow-up and impersonal appointment scheduling.
Every criterion is scored from public sources. ✓ verified · ✗ not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Reported separately — not in the editorial score
Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.
Clinic operating licence: not published on the clinic website
No named dentists with licence numbers were found on the clinic website.
Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.
- · Working website
- · Dentists named
- · Dentist specialisations listed
- · Service list published
- · Clear contact details
- · English-language site
- · Address & map published
- · Prices or ranges published
- · Implant price listed
- · Crown price listed
- · Consultation price listed
- · Healthcare facility operating licence (verifiable)
- · International Health Tourism authorisation (where marketed to intl patients)
- · Treating dentists’ professional registrations independently verifiable
- · On-site dental imaging / CBCT
- · Surgical treatment capability
- · Documented sterilisation / hygiene protocol
- · Emergency-response arrangements
- · Written English aftercare instructions
- · Complete patient-record / documentation handover
- · Cross-border complication / remedy procedure
- · Bayesian-adjusted rating (prior 4.0, weight 25)
- · Review authenticity & platform diversity
- · Review recency & continuity
- · Substantive responses to reviews
- · English spoken
- · Usable messaging / WhatsApp channel
- · Pre-visit online consultation
- · International-patient coordination
- · Structured data on the site
- · Indexable, machine-readable treatment information
- · Accessible machine-readable clinic identity
For identification only; may change — verify with the clinic directly.
Where the reviews come from
| Platform | Reviews assessed | Checked |
|---|---|---|
| Trustpilot | 100 | 2026-07-13 |
| 59 | 2026-07-13 |
Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.
What we could and couldn’t confirm
- none
- ? Working website
- ? Dentists named
- ? Dentist specialisations listed
- ? Service list published
- ? Clear contact details
- ? English-language site
- ? Address & map published
- ? Prices or ranges published
- ? Implant price listed
- ? Crown price listed
Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.
What the clinic has said
Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.
- 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Anyone — including Antalya Smile Designs — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.
Corrections are reviewed against sources and applied with a public change-history entry. Report an error →