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Clinic scorecard

Alpi Diş Kaynarca

Under our open methodology this clinic scored 51.4/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.

Rank #58 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 59 public reviews (0 Trustpilot · 59 Google)

Clinical accuracy reviewed by Dr Umayr Ismail Nagdi · GDC 285049 · verifiable at olr.gdc-uk.org

51.4
/100
Clinic identity

Who this clinic is

Trading name Alpi Diş Kaynarca clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Istanbul independently observed
Address Kaynarca, Pendik, Kartal, Tuzla, Antalya, Frankfurt clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website alpidis.com independently observed
Phone 0216 211 00 28 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
31.41/35
Information Transparency
10/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
5/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
5/5
Summary

Alpi Diş Hastaneleri is a dental clinic chain with multiple branches in Turkey and Germany, offering a wide range of dental treatments including implants, orthodontics, and aesthetic procedures. The website provides contact details, branch locations, and an online appointment booking system, but lacks specific pricing and detailed dentist information.

Strengths
  • + Multiple locations in Turkey and Germany
  • + Wide range of dental services listed
  • + English language option available
  • + Online appointment booking and WhatsApp messaging
  • + Emergency contact and 7/24 support
  • + Free initial examination and digital X-ray promotion
Weaknesses
  • − No individual dentist names or specializations listed
  • − No prices or price ranges published
  • − No operating licence or professional registrations verifiable
  • − No aftercare instructions or documentation details
  • − No review ratings or authenticity information
Complaint & safety record

4 qualified complaint incidents

0 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Moderate CL-Q · 2026-07-13 source

The patient reported ill-fitting prostheses over 4 months, refund refusal, and eventual corrective treatment elsewhere at half the cost.

Minor CL-Q · 2026-07-08 source

The patient reported repeated appointment cancellations, poor communication, and lack of follow-up after a three-month waiting period.

Moderate CL-Q · 2026-07-07 source

The patient reported severe pain, bleeding, and inability to chew after root canal and fillings, with unresolved symptoms after two weeks.

Minor AC · 2026-07-06 source

The patient reported repeated long waits, broken X-ray machine, being sent away with an abscess, lack of follow-up after 7 months, and general disorganization.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 10/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 0/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 5/8
On-site dental imaging / CBCT 1.5/3
Surgical treatment capability 2/2
? Documented sterilisation / hygiene protocol 0/1.5
Emergency-response arrangements 1.5/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 5/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 1/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · Documented sterilisation / hygiene protocol
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Website: alpidis.com
Phone: 0216 211 00 28
Address: Kaynarca, Pendik, Kartal, Tuzla, Antalya, Frankfurt
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google592026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (11)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ Address & map published
  • ✓ Surgical treatment capability
  • ✓ Emergency-response arrangements
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ Pre-visit online consultation
Partial (1)
  • ◐ On-site dental imaging / CBCT
Not verified (17)
  • ? Dentists named
  • ? Dentist specialisations listed
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? Documented sterilisation / hygiene protocol

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Alpi Diş Kaynarca — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

Spotted an error?

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