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Clinic scorecard

Aksa Diş Kliniği

Under our open methodology this clinic scored 42.1/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.

Rank #122 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 60 public reviews (0 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Gita Goudarzi Nejad · GDC 229301 · verifiable at olr.gdc-uk.org

42.1
/100
Clinic identity

Who this clinic is

Trading name Aksa Diş Kliniği clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Istanbul independently observed
Address Çırpıcı Mahallesi Rüstem Balkan Sokak No: 55/C Zeytinburnu / İSTANBUL clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website aksadis.com independently observed
Phone (0212) 547 08 27, (0212) 664 26 08, 0554 626 13 84 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
26.63/35
Information Transparency
14/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
3.5/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
4/5
Summary

Aksa Diş Kliniği, Zeytinburnu'nda 1999'dan beri hizmet veren, implant, ortodonti, endodonti, gülüş tasarımı gibi geniş bir yelpazede tedavi sunan bir diş kliniğidir. Klinik, uzman doktor kadrosu, modern teknoloji ve hasta odaklı yaklaşımıyla öne çıkmaktadır.

Strengths
  • + Geniş hizmet yelpazesi
  • + Uzman doktor kadrosu
  • + Modern teknoloji kullanımı
  • + Çok dilli site (TR, EN, AR, RU)
  • + Online randevu ve iletişim formu
Weaknesses
  • − Fiyat bilgisi yayınlanmamış
  • − İngilizce içerik sınırlı
  • − Çalışma ruhsatı belirtilmemiş
  • − Hijyen protokolü belirtilmemiş
  • − Acil durum prosedürü belirtilmemiş
Complaint & safety record

4 qualified complaint incidents

0 serious (S3) · 1 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Minor CL-Q · 2026-01-15 source

The patient reported being referred to a different dentist for a root canal and filling, causing confusion and dissatisfaction with the clinic's scheduling.

Minor CL-Q · 2025-09-23 source

The patient reported that the clinic staff spoke Kurdish instead of Turkish, causing communication difficulties.

Minor AC · 2024-12-22 source

The patient reported that the clinic changed their appointment time without informing them and rescheduled for a week later.

Critical ID · 2024-08-26 source

The patient reported that the clinic treated the wrong tooth and dismissed the error.

Red flags
high -6
Critical safety complaint on record
1 critical (S4) patient complaint(s) documented.

Red-flag penalty applied: -6 points (capped at −20).

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 14/15
Working website 2/2
Dentists named 3/3
Dentist specialisations listed 2/2
Service list published 3/3
Clear contact details 2/2
English-language site 1/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 3.5/8
On-site dental imaging / CBCT 1.5/3
Surgical treatment capability 2/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 4/5
English spoken 1/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 1/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability3.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
Accessible machine-readable clinic identity2/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

DentistSpecialisationLicence no.
Msc. Dt. Nizamettin ArıkBaşhekimnot published
Dt. Çağla ArıkMesul Müdür - Diş Hekiminot published
Dt. Serra Ertemel ArıkOrtodonti Uzmanınot published
Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Structured data on the site
Contact information

For identification only; may change — verify with the clinic directly.

Website: aksadis.com
Phone: (0212) 547 08 27, (0212) 664 26 08, 0554 626 13 84
Address: Çırpıcı Mahallesi Rüstem Balkan Sokak No: 55/C Zeytinburnu / İSTANBUL
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (10)
  • ✓ Working website
  • ✓ Dentists named
  • ✓ Dentist specialisations listed
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ Address & map published
  • ✓ Surgical treatment capability
  • ✓ Usable messaging / WhatsApp channel
  • ✓ Pre-visit online consultation
  • ✓ International-patient coordination
Partial (3)
  • ◐ English-language site
  • ◐ On-site dental imaging / CBCT
  • ◐ English spoken
Not verified (16)
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? Documented sterilisation / hygiene protocol
  • ? Emergency-response arrangements
  • ? Written English aftercare instructions

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Aksa Diş Kliniği — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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