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Clinic scorecard

Aile Diş

Under our open methodology this clinic scored 37.3/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. Istanbul, Turkey.

Rank #137 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 60 public reviews (0 Trustpilot · 60 Google)

Clinical accuracy reviewed by Dr Hasan Mustafa Najat · GDC 80316 · verifiable at olr.gdc-uk.org

37.3
/100
Clinic identity

Who this clinic is

Trading name Aile Diş clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City Istanbul independently observed
Address Osmangazi, Ahmet Yesevi Cd 8/C, 34887 Sancaktepe/İstanbul clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website ailedis.com independently observed
Phone +90 (216) 311 0 888 clinic-stated, not independently verified
Email [email protected] clinic-stated, not independently verified
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
19.75/35
Information Transparency
8/15
Price Transparency
0/10
Licensing & Credentials
2.5/12
Clinical Capability & Infrastructure
5/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
2/5
Summary

Özel Aile Diş Ağız ve Diş Sağlığı Polikliniği, İstanbul'da birden fazla şubesi bulunan bir diş sağlığı merkezidir. Web sitesinde geniş bir hizmet yelpazesi sunulmakta, ancak fiyat bilgisi ve doktor isimleri yer almamaktadır.

Strengths
  • + Çoklu şube ağı
  • + Kapsamlı hizmet listesi
  • + İletişim bilgileri açık
  • + Online randevu imkanı
Weaknesses
  • − Doktor isimleri ve uzmanlıkları belirtilmemiş
  • − Fiyat bilgisi yok
  • − İngilizce dil desteği yok
  • − Hijyen ve acil durum prosedürleri belirtilmemiş
Complaint & safety record

8 qualified complaint incidents

1 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Moderate CL-Q · 2026-05-28 source

The patient reported dissatisfaction with the quality of dental work, leading to a low rating.

Minor CL-Q · 2026-05-07 source

The patient reported difficulty scheduling appointments for tooth pain, feeling dismissed by doctors, and concerns about sterilization practices.

Moderate CL-Q · 2026-04-15 source

The patient reported a dental cleaning without requested anesthesia, resulting in persistent tooth sensitivity and poor cleaning.

Moderate CL-Q · 2026-04-14 source

The patient reported being left in pain in the lobby for 45 minutes past their appointment time while staff celebrated a birthday.

Minor CL-Q · 2026-04-14 source

The patient reported consistent 40-minute wait times beyond scheduled appointments.

Serious CL-Q · 2026-01-25 source

The patient reported zirconium crowns that caused swollen gums and required redo elsewhere.

Minor CL-Q · 2025-11-28 source

The patient reported being insulted by a doctor during a visit.

Moderate CL-Q · 2025-11-28 source

The patient reported persistent pain 12 days after a tooth extraction, with no improvement and noted looseness next to the extraction site, and also mentioned unfriendly staff.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 8/15
Working website 2/2
Dentists named 0/3
Dentist specialisations listed 0/2
Service list published 3/3
Clear contact details 2/2
English-language site 0/2
Address & map published 1/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 2.5/12
Healthcare facility operating licence (verifiable) 2.5/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 5/8
On-site dental imaging / CBCT 3/3
Surgical treatment capability 2/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 2/5
English spoken 0/2
Usable messaging / WhatsApp channel 1.5/1.5
Pre-visit online consultation 0.5/1
? International-patient coordination 0/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability3.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
Accessible machine-readable clinic identity2/2
Licensing & credentials

Clinic operating licence: Yetki Belgesini Görüntülemek İçin Tıklayın

No named dentists with licence numbers were found on the clinic website.

Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · International-patient coordination
  • · Structured data on the site
Contact information

For identification only; may change — verify with the clinic directly.

Website: ailedis.com
Phone: +90 (216) 311 0 888
Address: Osmangazi, Ahmet Yesevi Cd 8/C, 34887 Sancaktepe/İstanbul
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot02026-07-13
Google602026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (7)
  • ✓ Working website
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ Address & map published
  • ✓ On-site dental imaging / CBCT
  • ✓ Surgical treatment capability
  • ✓ Usable messaging / WhatsApp channel
Partial (2)
  • ◐ Healthcare facility operating licence (verifiable)
  • ◐ Pre-visit online consultation
Not verified (20)
  • ? Dentists named
  • ? Dentist specialisations listed
  • ? English-language site
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? Documented sterilisation / hygiene protocol

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including Aile Diş — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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