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Clinic scorecard

AEG Dental Clinic

Under our open methodology this clinic scored 48.2/100 for the evidence-supported burden of complaints, transparency, credentials and reputation. İstanbul, Turkey.

Rank #73 of 206 · Last checked 2026-07-13 · Methodology v1.1 · Confidence D

Assessed from 77 public reviews (19 Trustpilot · 58 Google)

Clinical accuracy reviewed by Dr Umayr Ismail Nagdi · GDC 285049 · verifiable at olr.gdc-uk.org

48.2
/100
Clinic identity

Who this clinic is

Trading name AEG Dental Clinic clinic-stated, not independently verified
Legal operator not published / pending editorial verification pending
Clinic type not published / pending editorial verification pending
City İstanbul independently observed
Address İstanbul clinic-stated, not independently verified
Founded not published / pending editorial verification pending
Website aegdentalclinic.com independently observed
Phone +90 501 334 29 10 clinic-stated, not independently verified
Email not published / pending editorial verification pending
Opening hours not published / pending editorial verification pending
Languages not published / pending editorial verification pending
International patients not published / pending editorial verification pending

We show what a clinic states versus what is independently verified. Registry checks (Ministry of Health / HealthTürkiye / dental council) are performed by our editors — items marked "pending" have not yet been independently verified.

Score by category
Complaint & Safety
30.67/35
Information Transparency
13.5/15
Price Transparency
0/10
Licensing & Credentials
0/12
Clinical Capability & Infrastructure
0/8
Aftercare & Documentation
0/5
Reputation & Reviews
0/10
Communication & Access
4/5
Summary

AEG Dental Clinic is an international dental clinic in Istanbul, established in 2015, offering a wide range of treatments including implants, zirconium, and aesthetic dentistry. The clinic emphasizes modern technology, patient comfort, and international patient services with VIP transfer and accommodation.

Strengths
  • + International patient center with multilingual support
  • + VIP transfer and accommodation services
  • + Modern technology and equipment
  • + Wide range of dental treatments
Weaknesses
  • − No prices published
  • − No detailed dentist specializations
  • − No verifiable licences or certifications
  • − No aftercare or emergency protocols mentioned
Complaint & safety record

2 qualified complaint incidents

1 serious (S3) · 0 critical (S4). Classified from third-party negative reviews under methodology v1.0 (automated draft, pending editorial sign-off).

Minor CL-Q · 2026-05-21 source

The patient reported poor demeanor and lack of professional ethics from a staff member, and noted that the clinic dismisses low ratings as fake.

Serious CL-Q · 2026-05-18 source

The patient reported that orthodontist Ece Karaer provided ineffective treatment that worsened their teeth and was focused on money.

Score breakdown

Every criterion is scored from public sources. verified · not found · partial · ? unverified (scores 0, not a negative finding).

Information Transparency 13.5/15
Working website 2/2
Dentists named 3/3
Dentist specialisations listed 1/2
Service list published 3/3
Clear contact details 2/2
English-language site 2/2
Address & map published 0.5/1
Price Transparency 0/10
Prices or ranges published 0/4
Implant price listed 0/2
Crown price listed 0/2
Consultation price listed 0/2
Licensing & Credentials 0/12
? Healthcare facility operating licence (verifiable) 0/5
? International Health Tourism authorisation (where marketed to intl patients) 0/3
? Treating dentists’ professional registrations independently verifiable 0/4
Clinical Capability & Infrastructure 0/8
? On-site dental imaging / CBCT 0/3
? Surgical treatment capability 0/2
? Documented sterilisation / hygiene protocol 0/1.5
? Emergency-response arrangements 0/1.5
Aftercare & Documentation 0/5
? Written English aftercare instructions 0/2
? Complete patient-record / documentation handover 0/2
? Cross-border complication / remedy procedure 0/1
Reputation & Reviews 0/10
? Bayesian-adjusted rating (prior 4.0, weight 25) 0/4
? Review authenticity & platform diversity 0/2
? Review recency & continuity 0/2
? Substantive responses to reviews 0/2
Communication & Access 4/5
English spoken 2/2
Usable messaging / WhatsApp channel 1.5/1.5
? Pre-visit online consultation 0/1
International-patient coordination 0.5/0.5
Digital discoverability

Reported separately — not in the editorial score

Search and AI discoverability measures SEO, not safety or treatment quality, so it does not affect a clinic's rank. We publish it for transparency only.

Digital discoverability1.5/5
?Structured data on the site0/1.5
Indexable, machine-readable treatment information1.5/1.5
?Accessible machine-readable clinic identity0/2
Licensing & credentials

Clinic operating licence: not published on the clinic website

DentistSpecialisationLicence no.
Samir FatullayevUzm. Doktornot published
Ece KaraerUzm. Doktornot published
Akmal SadıkoğluDoktornot published
Eman AbedDoktornot published
Reyhan Olgun ErkuşDoktornot published
Sultan SevilmişDoktornot published
Data we could not verify

Unverified items score 0 but are not treated as negative findings. If you can document any, please send a correction.

  • · Healthcare facility operating licence (verifiable)
  • · International Health Tourism authorisation (where marketed to intl patients)
  • · Treating dentists’ professional registrations independently verifiable
  • · On-site dental imaging / CBCT
  • · Surgical treatment capability
  • · Documented sterilisation / hygiene protocol
  • · Emergency-response arrangements
  • · Written English aftercare instructions
  • · Complete patient-record / documentation handover
  • · Cross-border complication / remedy procedure
  • · Bayesian-adjusted rating (prior 4.0, weight 25)
  • · Review authenticity & platform diversity
  • · Review recency & continuity
  • · Substantive responses to reviews
  • · Pre-visit online consultation
  • · Structured data on the site
  • · Accessible machine-readable clinic identity
Contact information

For identification only; may change — verify with the clinic directly.

Phone: +90 501 334 29 10
Address: İstanbul
Reputation by platform

Where the reviews come from

PlatformReviews assessedChecked
Trustpilot192026-07-13
Google582026-07-13

Ratings are Bayesian-adjusted so a handful of five-star reviews cannot outweigh a documented complaint record. Negative reviews are classified as incidents in Complaint & Safety and are not deducted again here.

Verified vs unverified

What we could and couldn’t confirm

Publicly observed (8)
  • ✓ Working website
  • ✓ Dentists named
  • ✓ Service list published
  • ✓ Clear contact details
  • ✓ English-language site
  • ✓ English spoken
  • ✓ Usable messaging / WhatsApp channel
  • ✓ International-patient coordination
Partial (2)
  • ◐ Dentist specialisations listed
  • ◐ Address & map published
Not verified (19)
  • ? Prices or ranges published
  • ? Implant price listed
  • ? Crown price listed
  • ? Consultation price listed
  • ? Healthcare facility operating licence (verifiable)
  • ? International Health Tourism authorisation (where marketed to intl patients)
  • ? Treating dentists’ professional registrations independently verifiable
  • ? On-site dental imaging / CBCT
  • ? Surgical treatment capability
  • ? Documented sterilisation / hygiene protocol

Registry-level verification (Ministry of Health, HealthTürkiye, dental council, university records) is performed by our editors; items above reflect what is observable from public sources at the last check.

Clinic response · right of reply

What the clinic has said

Editorial verification pending. This clinic has not yet been contacted for right of reply on this automated draft. Clinics may correct facts, supply their authorisation, warranty and registration documents, and respond to any complaint before it is finalised; a response can change the score but cannot remove a documented complaint or buy a rank. Any response and its effect on the score will be recorded here and in the change history.

Sources
  • s-site — Website facts (team, services, prices, contact, authorisation) (2026-07-13)
  • s-reviews — Third-party reviews (Trustpilot + Google) (2026-07-13)
Change history
  • 2026-07-13 — Automated data collection & scoring under methodology v1.1 (editorial draft).
Request an audit

Anyone — including AEG Dental Clinic — can ask us to (re-)audit this clinic. This notifies our editors; they perform the review by hand against public evidence and record any score change in the public change log. It is free, applied the same way to every clinic, and payment never affects the outcome.

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